Laci Haines
Evans City
Summary
Proven customer service professional with a track record of enhancing customer satisfaction at Planet Mart. Demonstrates exceptional cash handling accuracy and a commitment to fostering positive relationships. Skilled in time management and verbal communication, consistently achieving high efficiency and customer repeat business rates.
Overview
11
11
years of professional experience
Work History
Cashier
Planet Mart
07.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier
Ace Hardware
09.2023 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Worked with floor team and managers to meet wide range of customer needs.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Drivers Assistant
Marburger Dairy
07.2019 - 08.2023
- Maintained neatness and organization of vehicle by performing regular inspections and basic cleaning.
- Helped navigate routes to ensure timely deliveries.
- Organized cargo in vehicle to maximize space and accessibility.
- Supported driver by managing delivery documentation and paperwork.
- Exhibited good attendance, work habits, and willingness to learn job functions.
Farm Hand
Marburger Dairy
06.2014 - 06.2019
- Assisted in birth of livestock, enhancing farm's productivity and animal well-being with skilled support.
- Rotated animals between grazing areas to provide enough access to food.
- Cleaned stalls, pens, and equipment using tools for optimal health of chickens, ducks, cows, lamb, pigs, goats, donkey, and turkey
- Dipped or bathed animals with appropriate applications to control parasites.
Education
High School Diploma -
Mars Area High School
Mars, PA06-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Customer relations
- Written and verbal communication
Accomplishments
Played for Team USA Hockey
Held top Goalie record for 11 years
Drafted to tournament team
Timeline
Cashier
Planet Mart
07.2024 - Current
Cashier
Ace Hardware
09.2023 - 07.2024
Drivers Assistant
Marburger Dairy
07.2019 - 08.2023
Farm Hand
Marburger Dairy
06.2014 - 06.2019
High School Diploma -
Mars Area High School
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