Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic
Lakshmipathi Veeranki

Lakshmipathi Veeranki

Pennsylvania Furnace,PA

Overview

9
9
years of professional experience
1
1
Certification

Work History

Management Trainee

Skytop Lodge
01.2024 - Current
  • Improved management skills by participating in rigorous training programs and workshops.
  • Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
  • Gained knowledge of company policies, protocols and processes.
  • Acted with integrity, honesty and knowledge to promote culture of company.

Assistant Outlet Manager

Landmark Premier
01.2022 - 12.2023
  • Incharge of Restaurant,while absence of restaurant manager
  • Handling customer inquiries & complaints.
  • Incharge of Food&Beverage requisition.
  • Giving training and supervising the staff.
  • Maintained and organized all records,documentation,and other files
  • Taking reservations.

• Incharge of PIC records.

Restaurant Manager

Summit Hotel
01.2018 - 03.2020
  • Maintaining all records related to department.
  • Taking banquet bookings and operating the functions.
  • Preparing duty roster and allocating staff according to the work.
  • Keep on touch with guest for any further information about their function.
  • Planning for daily restaurant operations
  • Sending reports of daily covers with revenue to general manager.
  • Incharge of night shift operations
  • Replyin gmails from guest and providing information about the venues.

Restaurant Supervisor

Landmark Grand Hotel
01.2017 - 01.2018
  • Provide friendly ,excellent, and professional service to all guests.
  • ·Responsible for handling food and beverage orders and serving guests.
  • ·Assist fellow Team Member stoper form preparation and setting up in the restaurants.
  • ·Checking all amenities and utensils are properly stocked and inspected.
  • Maintained safe hygiene and food handling standards for full compliance.
  • Communicated effectively with kitchen staff to maintain timely service and deliver special requests.
  • Completed daily opening and closing check lists to maintain standards and ready dining rooms for service.
  • Met upselling goals by promoting additional menu items and increasing average transaction values.

Restaurant Captain

Landmark Grand Hotel
03.2016 - 01.2017

Waiter

Landmark Grand Hotel
11.2014 - 03.2016

Education

Hotel Management - Hotel Management

Westin College of Hotel Management, Krishna University
Vijayawada, India
01.2020

Higher Secondary -

D.K.N.P Junior. College
03.2012

Skills

  • Restaurant marketing
  • Operations management
  • In charge of Restaurant, while absence of restaurant manager
  • Handling customer inquiries & complaints
  • In charge of Food & Beverage requisition
  • Giving training and supervising the staff
  • Maintained and organized all records, documentation, and other files
  • Taking reservations
  • In charge of PIC records
  • Supervisory skills
  • Event planning and management
  • Staff development and mentoring
  • Customer service best practices
  • Staff supervision

Certification

  • PIC level 3 certified
  • Maintained safe hygiene and food handling standards for full compliance.
  • Adhered to quality expectations and standards.
  • Delivered friendly and fast service to process high-volume food and drink orders at peak times.
  • Met upselling goals by promoting additional menu items and increasing average transaction values.
  • Motivated servers and dining room hosts to provide positive customer care, proactively responding to guest needs.
  • Arranged alternative selections for guests with food allergies through careful collaboration with kitchen teams.
  • Retained knowledge of current menu selections for accurate, reliable customer guidance.
  • Seated guests quickly and coordinated timely service to minimize table wait times.
  • To speak: English, Hindi and Telugu
  • To read and write: English, Hindi and Telugu

Accomplishments

  • Quick at learning new concepts and technologies and putting them to use.
  • Maintaining all records related to department.
  • Taking banquet bookings and operating the functions.
  • Preparing duty roster and allocating staff according to the work.
  • Keep on touch with guest for any further information about their function.
  • Planning for daily restaurant operations
  • Sending reports of daily covers with revenue to general manager.
  • In charge of night shift operations
  • Replying mails from guest and providing information about the venues.
  • Excellent leadership qualities.
  • Good communication and interpersonal skills.
  • Meticulous and hard working.
  • Displaying initiative and independence and can work on own or as a part of a team.
  • Setting higher standards of performance.
  • MS Office, Power Point, Excel, Word
  • MS Windows
  • VISA STATUS: Employment visa

Languages

English
Full Professional
Hindi
Full Professional
Telugu
Native or Bilingual

Timeline

Management Trainee

Skytop Lodge
01.2024 - Current

Assistant Outlet Manager

Landmark Premier
01.2022 - 12.2023

Restaurant Manager

Summit Hotel
01.2018 - 03.2020

Restaurant Supervisor

Landmark Grand Hotel
01.2017 - 01.2018

Restaurant Captain

Landmark Grand Hotel
03.2016 - 01.2017

Waiter

Landmark Grand Hotel
11.2014 - 03.2016

Hotel Management - Hotel Management

Westin College of Hotel Management, Krishna University

Higher Secondary -

D.K.N.P Junior. College
  • PIC level 3 certified
  • Maintained safe hygiene and food handling standards for full compliance.
  • Adhered to quality expectations and standards.
  • Delivered friendly and fast service to process high-volume food and drink orders at peak times.
  • Met upselling goals by promoting additional menu items and increasing average transaction values.
  • Motivated servers and dining room hosts to provide positive customer care, proactively responding to guest needs.
  • Arranged alternative selections for guests with food allergies through careful collaboration with kitchen teams.
  • Retained knowledge of current menu selections for accurate, reliable customer guidance.
  • Seated guests quickly and coordinated timely service to minimize table wait times.
  • To speak: English, Hindi and Telugu
  • To read and write: English, Hindi and Telugu
Lakshmipathi Veeranki