Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lali Dulal

HARRISBURG

Overview

14
14
years of professional experience
1
1
Certification

Work History

Home Health Aide

A Caring Hand Home Health Care LLC
Harrisburg
12.2019 - Current
  • Assisted clients with bathing, dressing and incontinence care.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
  • Transported individuals to medical appointments and assisted with errands.
  • Managed patient transportation and appointment scheduling.
  • Documented care provided and submitted notes to supervisor.

Customer Service Representative

Walmart
Harrisburg
06.2011 - 08.2020
  • Developed strong customer relationships to encourage repeat business.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Resolved customer complaints promptly and efficiently.
  • Provided excellent customer service to resolve customer complaints promptly.

Education

Associate of Science - Nursing, Science

Harrisburg Area Community College
Harrisburg, PA
12-2024

Associate of Arts - Nursing

Dallas College Richland Campus
Dallas, TX
07-2015

Skills

  • Activities of daily living (ADLs)
  • Clinical experience at the Med Surg unit, UPMC, Penn State
  • Clinical experience at the oncology unit (UPMC)
  • Clinical experience in the psychiatry unit

Certification

  • Registered nurse licence.

Languages

English
Professional
Nepali
Native/ Bilingual
Hindi
Native/ Bilingual

Timeline

Home Health Aide

A Caring Hand Home Health Care LLC
12.2019 - Current

Customer Service Representative

Walmart
06.2011 - 08.2020

Associate of Science - Nursing, Science

Harrisburg Area Community College

Associate of Arts - Nursing

Dallas College Richland Campus

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Lali Dulal