Lali Dulal
HARRISBURG
Overview
14
14
years of professional experience
1
1
Certification
Work History
Home Health Aide
A Caring Hand Home Health Care LLC
Harrisburg
12.2019 - Current
- Assisted clients with bathing, dressing and incontinence care.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
- Transported individuals to medical appointments and assisted with errands.
- Managed patient transportation and appointment scheduling.
- Documented care provided and submitted notes to supervisor.
Customer Service Representative
Walmart
Harrisburg
06.2011 - 08.2020
- Developed strong customer relationships to encourage repeat business.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Resolved customer complaints promptly and efficiently.
- Provided excellent customer service to resolve customer complaints promptly.
Education
Associate of Science - Nursing, Science
Harrisburg Area Community College
Harrisburg, PA12-2024
Associate of Arts - Nursing
Dallas College Richland Campus
Dallas, TX07-2015
Skills
- Activities of daily living (ADLs)
- Clinical experience at the Med Surg unit, UPMC, Penn State
- Clinical experience at the oncology unit (UPMC)
- Clinical experience in the psychiatry unit
Certification
- Registered nurse licence.
Languages
English
Professional
Nepali
Native/ Bilingual
Hindi
Native/ Bilingual
Timeline
Home Health Aide
A Caring Hand Home Health Care LLC
12.2019 - Current
Customer Service Representative
Walmart
06.2011 - 08.2020
Associate of Science - Nursing, Science
Harrisburg Area Community College
Associate of Arts - Nursing
Dallas College Richland Campus