Lamar Campbell
Philadelphia
Summary
Technical professional with proven track record in delivering robust technical solutions that drive operational efficiency. Recognized for strong focus on team collaboration and achieving measurable results. Known for adaptability and reliability, with specific expertise in troubleshooting and system optimization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Technical Consultant
Philips Healthcare
08.2015 - Current
- Identified root causes of system and program failures and performed timely repairs to restore optimal performance.
- Updated and maintained technical specifications, promptly notifying the project manager of any changes.
- Installed and configured components for hardware and software from HP, VMware, Cisco and Aruba.
- Delivered outstanding customer service during field visits, consistently meeting corporate standards and expectations.
- Provided comprehensive post-installation equipment training to customers, enhancing usability and reducing support needs.
- Created detailed documentation of repair procedures and maintenance workflows to improve analysis and support outcomes.
- Developed training materials for staff on software applications and best practices.
- Led multiple multi-million-dollar projects from initiation to completion, ensuring all customer requirements were fully met.
- Mentored other technical consultants, fostering skill development and knowledge sharing within the team.
Education
Bachelor of Science - Information Technology/Cyber Security
Southern New Hampshire University
Hooksett, NH03.2019
Skills
- Technical installation, configuration, and integration of medical devices with hospital networks and systems
- Strong knowledge of healthcare compliance standards, including HIPAA and FDA-regulated device requirements
- Understanding of clinical workflows to ensure device setups support efficient patient care
- Advanced troubleshooting of hardware, software, and network issues in clinical environments
- Customer training and support for medical staff on proper device use and maintenance
- Accurate documentation of installations, configurations, and maintenance activities
- Effective field service communication and collaboration with clinical, biomedical, and IT teams
Additional Information
- Military Reservist
Certification
- CCNA
- CCNP/ENCORE
Education and Training
other,other
Timeline
Technical Consultant
Philips Healthcare
08.2015 - Current
Bachelor of Science - Information Technology/Cyber Security
Southern New Hampshire University