Lancine Sidibe
Darby
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Energetic Associate offers customer service and resolution expertise paired with outstanding time management and multitasking skills. Diligent team member with many years of experience helping customers with returns and refunds and resolving common complaints. Enthusiastic and friendly team player dedicated to maintaining positive attitude focused on customer satisfaction.
Overview
3
3
years of professional experience
2021
2021
years of post-secondary education
Work History
Associate
Walmart
Mount Laurel
2024.06 - 2025.08
- Assisted customers with product inquiries and provided friendly service.
- Stocked shelves and organized merchandise to maintain store appearance.
- Operated cash register and processed customer transactions efficiently.
- Participated in team meetings to discuss store promotions and updates.
- Maintained cleanliness in the sales floor and storage areas regularly.
- Supported inventory management by checking stock levels and reporting shortages.
- Collaborated with team members to enhance customer shopping experience.
- Learned store policies and procedures for effective daily operations.
- Built relationships with customers by providing friendly customer service.
- Assisted customers with selecting items and answering questions about products.
- Provided customer service support for inquiries, complaints, and returns.
- Trained new associates on store operations, policies, and procedures.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Organized backroom areas to maintain a clean and organized work environment.
- Performed cash register functions accurately and efficiently.
- Ensured compliance with company safety regulations at all times while on the job.
- Handled incoming calls from customers regarding orders or other inquiries.
- Operated equipment such as scanners and scales correctly during checkout process.
- Conducted inventory checks to ensure accuracy of shelf stock.
Warehouse Packer
Amazone
Delaware City
2023.01 - 2024.07
- Inspected incoming products for quality before packing.
- Operated packaging machines to ensure proper sealing and labeling.
- Packaged customer orders efficiently for timely shipment.
- Maintained a clean and organized work area to enhance safety.
- Collaborated with team members to meet daily packing goals.
- Followed safety protocols while handling fragile and heavy items.
- Assisted in inventory control by tracking packed items accurately.
- Communicated effectively with supervisors regarding packing issues or delays.
- Labeled boxes, containers, and pallets for shipment purposes.
- Picked and packed orders using pick sheets and RF scan guns for accuracy.
- Prepared orders by processing requests, pulling materials, packing boxes, and placing orders in delivery area.
- Used pallet jacks to move items to and from warehouse locations.
- Followed safety policies, procedures and guidelines to prevent and reduce accidents and injuries.
- Maintained cleanliness of warehouse by sweeping floors, removing debris and dusting shelves.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Verified accuracy of items picked against packing list.
- Inspected finished product packaging for quality assurance before sending out orders.
- Utilized proper techniques for lifting, packing and handling heavy objects.
- Assembled and packed orders according to customer specifications.
- Created shipping labels with complete details in warehouse management system.
- Assembled cartons, crates, and containers to prepare for shipping.
- Stacked cartons onto appropriate pallets according to size and weight restrictions.
- Reported any damages or discrepancies observed during operations to supervisor.
- Inspected outgoing shipments to maintain quality assurance standards.
- Collected empty pallets for reuse or disposal in accordance with company policy.
- Used handheld scanners to track inventory movement within the warehouse system.
- Used tools, sprayers and cleaning solutions to disinfect work areas.
- Received incoming shipments, inspected contents, compared against invoices and purchase orders.
- Ensured all documents related to shipping were accurately filled out per established procedures.
- Stretched wrap and move skids to finished goods staging area.
Education
Semyg Guinea
Conakry GN, GuineaSkills
- Customer service
- Cash handling
- Inventory management
- Order processing
- Team collaboration
- Quality assurance
- Time management
- Safety compliance
- Effective communication
- Problem solving
- Attention to detail
- Merchandising standards
- Basic packaging operations
- Customer service orientation
- Public relations
- Work Planning and Prioritization
- Verbal and written communication
Languages
English
Full Professional
Timeline
Associate
Walmart
2024.06 - 2025.08
Warehouse Packer
Amazone
2023.01 - 2024.07
Semyg Guinea