Landon Caley
Northampton
Summary
Proactive Shift Leader at Dunkin' Donuts, adept in problem-solving and team leadership, significantly enhanced employee training and customer satisfaction. Excelled in maintaining stringent safety protocols and streamlining operations, demonstrating a strong work ethic and attention to detail. Skilled in critical thinking and communication, effectively resolved customer issues, fostering a positive environment.
Overview
1
1
year of professional experience
Work History
Shift Leader
Dunkin' Donuts
01.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Bachelor of Science - Mechanical Engineering
Bucknell University
Lewisburg, PA05-2028
Skills
- Problem-solving
- Strong verbal and written communication
- Attention to details
- Strong work ethic
Timeline
Shift Leader
Dunkin' Donuts
01.2024 - Current
Bachelor of Science - Mechanical Engineering
Bucknell University
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