Reliable and personable customer service professional with experience in retail, childcare, and fast-paced environments. Skilled in communication, multitasking, organization, and assisting customers with professionalism. Seeking a stable full-time opportunity with growth potential and a structured daytime schedule.
Overview
6
6
years of professional experience
Work History
Childcare Provider/Babysitter
Family Members
Greensburg, PA
03.2024 - Current
Provided nurturing care for children, ensuring a safe and supportive environment.
Developed engaging educational activities that enhanced children's cognitive and social skills.
Maintained daily schedules, coordinating meals, playtime, and rest periods effectively.
Communicated regularly with parents to update them on children's progress and well-being.
Merchandise Associate
TJX Companies (Marshall's & HomeGoods)
Greensburg, PA
02.2023 - Current
Assisted customers with product selections, ensuring a positive shopping experience
Maintained organized merchandise displays, enhancing store presentation and accessibility
Processed transactions accurately using point-of-sale systems, improving checkout efficiency
Collaborated with team members to achieve sales goals and maintain high service standards
Resolved customer inquiries and complaints professionally, strengthening customer loyalty
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
Managed returns, exchanges, and refunds in accordance with store policy
Prepared merchandise for the sales floor by pricing and tagging
Crew Member
Dairy Queen
Jeannette, PA
08.2020 - 11.2024
Provided exceptional customer service in fast-paced environment, ensuring positive guest experiences.
Operated kitchen equipment efficiently, maintaining high standards of food safety and cleanliness.
Collaborated with team members to optimize workflow, enhancing service speed during peak hours.
Trained new crew members on operational procedures and customer interaction techniques.
Managed inventory levels, ensuring sufficient stock of ingredients and supplies for daily operations.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.