Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

LANEY KEYS

Turtle Creek

Summary

Results-oriented professional with significant experience in leadership and phlebotomy. Focused on enhancing operational efficiency and training staff, fostering productivity while delivering high-quality service. Skilled in problem-solving and communication, effectively managing multiple priorities. Experienced in overseeing employee performance and mentoring new talent.

Overview

8
8
years of professional experience

Work History

Assistant Manager / Lead Phlebotomist

Biomat Grifols
01.2020 - Current
  • Led complex phlebotomy cases while training staff on procedures and safety protocols to maintain compliance.
  • Oversaw operations and coordinated center workflow to streamline processes.
  • Managed staffing schedules to ensure optimal coverage and support center goals.
  • Chosen for the northeast travel team to assist in opening new plasma centers.

Waitress

Eat'n Park, Monroeville
01.2018 - 08.2018
  • Delivered friendly, efficient service to guests, contributing to a positive dining atmosphere.
  • Captured customer orders accurately, facilitating timely and accurate food preparation by kitchen staff.
  • Ensured cleanliness and organization of dining area to enhance guest experience during service shifts.

Head Kindergarten Afterschool Teacher

Propel Braddock Hills Elementary
10.2017 - 06.2018
  • Developed engaging lesson plans for diverse student needs.
  • Fostered supportive educational environment that encouraged student participation and growth.
  • Delivered structured homework instruction and facilitated group learning to promote understanding and engagement.
  • Partnered with colleagues to align curriculum and strengthen instructional practices for enhanced student outcomes.

Caregiver

Arden Courts, Monroeville
  • Provided personal care, meals, and daily activity support to enhance residents' quality of life.
  • Guided residents in mobility and physical exercises to promote independence and well-being.
  • Facilitated family communication to ensure consistent, quality care for residents.

Intern

State Representative Paul Costa
  • Researched local issues to provide insights for policy discussions and initiatives.
  • Summarized key points from meetings to ensure team alignment and informed decision-making.
  • Coordinated staff support for community outreach efforts, enhancing engagement and awareness.

Education

High School Diploma -

Propel Braddock Hills High School
06-2017

Associate Degree - Specialized Technology

IMBC - Institute of Medical and Business Careers

Skills

  • Leadership and training
  • Phlebotomy expertise
  • Childcare management
  • Customer service excellence
  • Scheduling efficiency
  • Problem-solving skills
  • Effective communication

Volunteer Experience

Children's Hospital of Pittsburgh of UPMC, Volunteer, 01/01/15, 12/31/16

Timeline

Assistant Manager / Lead Phlebotomist

Biomat Grifols
01.2020 - Current

Waitress

Eat'n Park, Monroeville
01.2018 - 08.2018

Head Kindergarten Afterschool Teacher

Propel Braddock Hills Elementary
10.2017 - 06.2018

Caregiver

Arden Courts, Monroeville

Intern

State Representative Paul Costa

High School Diploma -

Propel Braddock Hills High School

Associate Degree - Specialized Technology

IMBC - Institute of Medical and Business Careers
LANEY KEYS