Langdon Ferguson
Grove City
Summary
Experienced with shift management, team leadership, and operational oversight. Utilizes problem-solving skills to address daily challenges and enhance workflow efficiency. Track record of fostering collaborative team environment and maintaining high standards of performance.
Overview
5
5
years of professional experience
Work History
Shift Lead Manager
Compadres Mexican Restaurants
01.2026 - Current
- Oversaw daily operations to ensure efficient workflow and high-quality service.
- Trained and mentored staff on customer service best practices and operational procedures.
- Exercised composure under pressure and in escalated customer service scenarios.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
- Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
Golf Pro Shop Associate
Grove City Country Club
03.2022 - 09.2025
- Processed customer transactions accurately and efficiently.
- Assisted guests with product information and locating merchandise.
- Operated cash registers and electronic payment equipment.
- Maintained golf carts, picked the range, and cleaned equipment.
Field Sales Leader
Trinity Solar
02.2025 - 05.2025
- Ran 36 appointments in first month—2nd highest among 20 reps; promoted to Elite Rep Pay.
- Achieved 27 appointments in second month, surpassing the goal of 20.
- Identified key decision-makers and built rapport to drive new business opportunities.
- Developed and implemented strategies to generate sustained market demand.
- Conducted sales meetings to present products and services to prospective clients.
- Trained team members on product knowledge, techniques, and company procedures.
- Led a team of 8, tracking metrics and conducting headspace check-ins to maintain morale.
- Wrote twice-weekly End-of-Day recaps recognizing team and office achievements.
Food Server
Blackout Burger
12.2023 - 08.2024
- Delivered friendly and efficient service, consistently maintaining high customer satisfaction.
- Quickly adapted to changes in a fast-paced environment.
- Maintained cleanliness of work areas, including dishwashing and table resets.
- Resolved customer concerns with professionalism and empathy.
Host
Blackout Burger
07.2021 - 08.2024
- Ensured a clean, orderly dining room and supported servers as needed.
- Greeted guests and created a welcoming first impression.
- Set up and broke down tables according to restaurant standards.
- Transported dishes and glassware to the kitchen for sanitation.
Education
High School Diploma -
Grove City High School
Grove City, PA05-2024
Skills
- Effective Time Management
- Leadership & Team Collaboration
- High-Pressure Performance
- Customer Service & Closing Deals
- Sales Training & Territory Management
- Lead Generation
- Employee training
Timeline
Shift Lead Manager
Compadres Mexican Restaurants
01.2026 - Current
Field Sales Leader
Trinity Solar
02.2025 - 05.2025
Food Server
Blackout Burger
12.2023 - 08.2024
Golf Pro Shop Associate
Grove City Country Club
03.2022 - 09.2025
Host
Blackout Burger
07.2021 - 08.2024
High School Diploma -
Grove City High School