Larisa Hawley
Fairless Hills
Summary
Pursuing a full time role in the gaming sphere. Seeking new challenges and to utilize transferable skills. Experienced in people leadership, community building, and training.
Overview
2027
2027
years of professional experience
Work History
Additional Work History
Available by Request
Catalog Manager
Cintas
Philadelphia, PA
05.2019 - Current
- Selected to be an ambassador from corporate departments to the field partners.
- Chosen to train the region on new processes and software roll out leading to an adoption 5% over the company goal
- Over $900k in sales in the last FY
- Managed inventory levels, optimizing stock availability to meet customer demands efficiently.
- Led cross-departmental initiatives to improve catalog sales and customer satisfaction.
- Trained new hires on catalog management systems and best practices, establishing a knowledgeable workforce capable of maintaining excellent standards.
General Manager
Honeygrow
Philadelphia, PA
06.2016 - 10.2018
- Directed operational strategies to enhance overall efficiency and service quality.
- Mentored management team, fostering a culture of accountability and continuous improvement.
- Streamlined inventory management processes, reducing waste and optimizing stock levels.
- Developed and executed training programs, enhancing staff performance and customer engagement.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Education
Learning Design And Technology Certificate -
Villanova University
Villanova, PA12-2023
Bachelor of Science - Tourism And Hospitality Management
Temple University
Philadelphia, PA05-2010
Skills
- Community Engagement
- Event Planning
- Online Forums
- Problem-solving
- Attention to detail
- Organizational skills
Accomplishments
- Arrange local community events for Star Wars: Unlimited, including Brewery events, learn to plays, and bulk sorting, as well as beginner deck building nights.
- Online community building for The Nightsisters: an inclusive women-centered SWU community. Created stickers with our logo and QR code to join the group. handed these out at large events and gave new members extras to pass along to other new members. Currently at 262 members inside of a year
- Guest on Episode 79 of Padawan Unlimited Podcast focusing on Community Building.
- Judge for Star Wars: Unlimited, including having Judged at Sector and Regional levels, Stateside and in Europe
Timeline
Catalog Manager
Cintas
05.2019 - Current
General Manager
Honeygrow
06.2016 - 10.2018
Additional Work History
Available by Request
Learning Design And Technology Certificate -
Villanova University
Bachelor of Science - Tourism And Hospitality Management
Temple University