Jared Dunton
Lenhartsville
Summary
Experienced professional in natural gas operations and labor relations, known for strong problem-solving, teamwork, and communication skills. Successfully mitigate high stress situations, provide excellent customer service, and contribute to a positive work and safety culture.
Overview
14
14
years of professional experience
Work History
Journeyman
UGI Utilities Inc
01.2014 - Current
- Coordinated installation and maintenance of natural gas distribution systems.
- Emergency First Response.
- Troubleshot complex technical issues during service and meter installation or repairs using modern tools and techniques.
- Resolved technical challenges in the field, enhancing service reliability and customer satisfaction.
- Thorough knowledge of Gas Operations manual, National and International Fuel Gas Code, and local regulatory requirements.
- Ensured high-quality workmanship by adhering to industry standards, and company policies.
- Reduced safety incidents by conducting thorough equipment inspections, strict adherence to safety protocols, and a proactive attitude towards working safe.
- Effectively train and mentor employees in apprentice program.
Union Steward & Vice Unit Chair
IBEW Local 777
03.2023 - Current
- Communicate contract terms effectively to members, enhancing understanding and compliance.
- Collaborated with management to address workplace issues, fostering positive labor relations.
- Facilitated grievance resolution processes to uphold member rights and ensure fair treatment.
- Negotiated favorable contract for union members by diligently researching industry standards and advocating for fair wages and benefits.
- Mentored new stewards in collective bargaining strategies, strengthening union representation capabilities.
- Led initiatives to increase member engagement and participation in union activities and meetings.
- Conduct monthly unit meetings and leadership meetings.
- Perform recorder and clerical functions.
Dairy Customer Service Representative
Wegmans INC.
01.2012 - 01.2015
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Coordinated product inventory management to ensure availability of dairy products for customers.
- Assisted in training new team members on company policies and customer service protocols.
- Monitored quality control standards for dairy products, ensuring compliance with safety regulations.
- Communicate and work with coworkers in a professional manor.
Picking Associate
I.S.S Services - Amazon Corp.
11.2013 - 01.2014
- Operated handheld scanners to accurately track inventory movement
- Coordinated with team members to optimize picking processes for efficiency
- Maintained cleanliness and organization of work area to ensure safety compliance
- Collaborated with management to develop strategies for peak season operations
- Utilized warehouse equipment such as pallet jacks and forklifts for effective material handling, minimizing manual labor efforts.
- Consistently met or exceeded daily picking quotas, contributing to the timely delivery of customer orders.
Education
High School Diploma -
Allentown School District
Allentown, PA07-2011
Skills
- Leadership qualities
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Effective communication
- Conflict resolution
- Critical thinking
- Organizational skills
- Mechanical ability
- Computer and Technology fluent
Languages
English
Interests
- Fly Fishing
- Hiking
- Camping
- Outdoor Recreation
Timeline
Union Steward & Vice Unit Chair
IBEW Local 777
03.2023 - Current
Journeyman
UGI Utilities Inc
01.2014 - Current
Picking Associate
I.S.S Services - Amazon Corp.
11.2013 - 01.2014
Dairy Customer Service Representative
Wegmans INC.
01.2012 - 01.2015
High School Diploma -
Allentown School District