Latika Scott
Philadelphia
Summary
Skilled administrative professional prepared for responsibilities of Unit Secretary in Labor and Delivery. Proven ability to handle patient records, coordinate communication, and manage scheduling with precision. Strong focus on team collaboration and adaptability to changing needs ensures reliable support in high-pressure environments. Known for excellent organizational skills, attention to confidentiality, and effective problem-solving.
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
19
19
years of professional experience
Work History
Unit Secretary, Labor and Delivery
Main Line Health
10.2024 - Current
- Contributed to a positive work environment through effective collaboration with interdisciplinary teams during shift changes and huddles.
- Promoted patient safety by proactively identifying potential issues or discrepancies in medical documentation.
- Ensured timely responses to physician requests for laboratory test results or imaging studies through diligent tracking of pending orders.
- Supported compliance with hospital policies by accurately entering data into electronic health record systems.
- Reduced stress on nursing staff during high-volume periods by providing administrative support as needed during peak times.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Direct Care Worker
opensystem homecare
01.2006 - Current
- Performed administrative task such as answering phones and greeting visitors
- Provides Documentation of care and assistance
- Offered residential advice on safety procedures, security precautions, and community adjustment
- Performed room and furniture inspections to ensure that they comply with regulations and rules
- Contact the appropriate Residence Life administrator on behalf of the residents regarding issues of concern to the residents.
- Assisted clients with daily activities, including meal preparation and medication administration.
- Provided personal care to clients, such as bathing, grooming and toileting.
Unit Clerk
York rehabilitation center
12.2017 - 02.2023
- Answered patient questions and fielded complaints to resolve issues.
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Coordinated with patients and healthcare professionals to meet patient needs.
- Scheduled and confirmed patient appointments with patients and healthcare professionals.
- Supported hospital and clinic operations using customer service skills and detailed system knowledge.
- Documented and managed patient information in computer system.
- Referred patients to appropriate professionals and services.
- Checked daily doctor schedules and verified insurance.
- Scheduled patient appointment and procedures.
- Oversaw patient registrations by collecting information, verifying benefits and submitting paperwork.
- Answered telephone calls to schedule appointments and answer patient questions.
- Organized and maintained patient charts with proper classification and filing systems.
Intake Coordinator
Vision Quest, Youth Services
06.2014 - 08.2016
- Coordinated the intake process for new clients, including scheduling initial assessments and providing necessary paperwork.
- Maintained accurate records of client intakes in electronic database system.
- Conducted comprehensive interviews with potential clients to determine eligibility for services.
- Facilitated group sessions designed to address specific issues related to client's mental health needs.
- Participated in weekly case conferences with clinical staff regarding treatment planning and goal setting.
- Monitored client's activities while at the facility and documented any changes in behavior or attitude.
Education
High School Diploma -
Crooked Places Made Straight Private School
Philadelphia, PA06-2012
Skills
- Communication
- Teamwork
- Problem solving
- Initiative and enterprise
- Planning and organizing
- Insurance company knowledgeable
- Appointment scheduling
- Appointment confirmation
- Routing lab results
- Self-management
- Learning
- Technology
- Customer service
- Multitasking
- Friendly, positive attitude
- Computer skills
- Complex Problem-Solving
- Payment Acceptance
- Information Updates
- Client Satisfaction
- Process Payments
- HIPAA compliance
- Time management expertise
- Patient care coordination
certificates
Medical assistance
Timeline
Unit Secretary, Labor and Delivery
Main Line Health
10.2024 - Current
Unit Clerk
York rehabilitation center
12.2017 - 02.2023
Intake Coordinator
Vision Quest, Youth Services
06.2014 - 08.2016
Direct Care Worker
opensystem homecare
01.2006 - Current
High School Diploma -
Crooked Places Made Straight Private School
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