Latisha Brewer
Wallingford
Summary
Healthcare professional with extensive experience in patient care and administrative support. Proficient in managing EHR systems, scheduling, and insurance authorizations to facilitate seamless patient experiences. Strong focus on enhancing operational efficiency and maintaining high standards of care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist
Rothman Orthopedic
Glen Mills
04.2025 - Current
- Efficiently scheduled appointments utilizing electronic health record systems.
- Collected patient payments accurately while verifying insurance information.
- Ensured seamless patient transitions through coordination of referrals to specialists.
- Responded to inquiries from patients and other medical offices via incoming calls.
- Directed messages to team members while managing office phone lines and checking voicemail.
- Ordered supplies as needed, maintaining an organized inventory of office items.
Medical Assistant
Riddle Hospital
01.2023 - 01.2025
- Initiated patient assessments in exam rooms to ensure comprehensive evaluations.
Responded to time-sensitive voicemails to address urgent patient needs.
Completed medication refills efficiently, maintaining accurate records.
Scheduled appointments, tests, and procedures to optimize patient flow.
Managed medication prior authorizations to facilitate timely access to treatments.
Oversaw patient check-out process to ensure smooth transitions after visits.
Medical Assistant
Bryn Mawr Medical Specialist
01.2022 - 01.2023
- Scheduled appointments and managed patient check-ins and check-outs efficiently.
Obtained prior authorizations, referrals, and medication refills to facilitate care.
Monitored vital signs to ensure accurate health assessments.
Coordinated scheduling of tests and procedures for timely diagnostics.
Administered immunizations to maintain patient health compliance.
Patient Care Technician
Christiana Care Hospital
Newark
01.2020 - 01.2022
- Obtained vital signs, performed venipuncture, and conducted capillary blood glucose testing.
Assisted with personal care needs to enhance patient comfort.
Facilitated feeding and mobilizing of patients for improved mobility.
Served as unit clerk, managing administrative tasks efficiently.
Education
Certificate - Phlebotomy Training Program
Delaware County Community College
Media, PA01-2022
Certificate - Computerized Medical Office Assistant
Star Technical Institute
Upper Darby, PA01-2000
Diploma -
Chester High School
Chester, PA01-1997
Skills
- Patient scheduling
- EHR management
- Insurance verification
- Medical terminology
- Registration
- Payment processing
- Customer service
- Insurance authorizations
Certification
NHA Certified Phlebotomy Technician, #R6S8H4F8
Timeline
Receptionist
Rothman Orthopedic
04.2025 - Current
Medical Assistant
Riddle Hospital
01.2023 - 01.2025
Medical Assistant
Bryn Mawr Medical Specialist
01.2022 - 01.2023
Patient Care Technician
Christiana Care Hospital
01.2020 - 01.2022
Certificate - Phlebotomy Training Program
Delaware County Community College
Certificate - Computerized Medical Office Assistant
Star Technical Institute
Diploma -
Chester High School