Summary
Overview
Work History
Education
Skills
Timeline
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Laura Finch

Newtown Square

Summary

Proven in enhancing customer experiences and fostering repeat business at Five Below, I excel in customer service and teamwork. My ability to multitask and prioritize tasks effectively, alongside a strong track record in improving store appearance and cleanliness, showcases my comprehensive skill set. Achievements include significantly boosting store visual appeal and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Sales Associate

Five Below
05.2022 - 01.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.


Janitorial Assistant

Cheney University
06.2017 - 06.2020
  • Enhanced cleanliness by performing regular sweeping, mopping, and vacuuming tasks.
  • Improved overall appearance of the facility with thorough dusting and polishing procedures.
  • Maintained a healthy environment by disinfecting surfaces and removing trash daily.
  • Promoted safety by promptly addressing spills and other potential hazards.

Education

High School Diploma -

Great Valley High School
Malvern, PA

Skills

  • Customer service
  • Teamwork and collaboration
  • Multi-tasking strength

Timeline

Sales Associate

Five Below
05.2022 - 01.2024

Janitorial Assistant

Cheney University
06.2017 - 06.2020

High School Diploma -

Great Valley High School

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Laura Finch