Laura Hollenbaugh
Huntingdon
Summary
Patient-oriented clinical coordinator adept at performing staff scheduling, inventorying and ensuring patient care treatment protocols are followed. Organized and coordinated with a strong reputation for maintaining high levels of patient satisfaction. Skilled the field.
Overview
7
7
years of professional experience
2006
2006
years of post-secondary education
Work History
Clinical coordinator/ phlebotomist
Wellpath Corrections
Huntingdon
02.2021 - 06.2025
- Coordinated and managed the daily operations of a busy clinical department, ensuring smooth workflow and efficient patient care.
- Developed and implemented protocols for patient intake, assessment, treatment planning, and discharge to ensure adherence to best practices.
- Collaborated with physicians, nurses, and other healthcare professionals to coordinate patient care activities and optimize outcomes.
- Oversaw scheduling of appointments, procedures, and consultations to minimize wait times and maximize clinic efficiency.
- Maintained accurate electronic medical records (EMR) for all patients in compliance with HIPAA regulations.
- Managed inventory of medical supplies and equipment, ensuring availability for patient care while minimizing waste.
- Ensured compliance with regulatory standards by monitoring documentation accuracy and conducting internal audits as needed.
- Participated actively in professional development opportunities including conferences or workshops related to clinical coordination.
- Developed strong relationships with external stakeholders such as referring physicians or community organizations.
- Collaborated with insurance companies to obtain pre-authorization for treatments/procedures ensuring timely reimbursement.
- Streamlined communication channels between different departments within the organization improving overall efficiency.
- Managed a caseload of XX patients, ensuring timely follow-up appointments and continuity of care.
Phlebotomist
CSL Plasma
State College
11.2019 - 02.2021
- In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect.
- In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process.
- Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety.
- Explains the screening process, the health screening tests performed, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.
- Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff.
- Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
- Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs.
- Required to respond to and resolve complex equipment alarms or donor issues.
- Troubleshoots equipment failures. Creates incident documentation, removes equipment from service when appropriate.
- Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader or
Phlebotomist
Geisinger Lewistown Hospital
Lewistown
06.2018 - 11.2019
- Collected blood samples from donors following safety and sanitation protocols.
- Maintained accurate records of donor information and sample collection procedures.
- Prepared equipment and workstations for blood collection activities daily.
Education
Certified Phlebotomist - Phlebotomist
Huntingdon Career And Technology Center
Mill Creek, PA 02.2018 - 06.2018
Wagener Salley High School
Wagener, SCPersonal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Clinical coordinator/ phlebotomist
Wellpath Corrections
02.2021 - 06.2025
Phlebotomist
CSL Plasma
11.2019 - 02.2021
Phlebotomist
Geisinger Lewistown Hospital
06.2018 - 11.2019
Certified Phlebotomist - Phlebotomist
Huntingdon Career And Technology Center
02.2018 - 06.2018
Wagener Salley High School