Laura Paredes
Pittsburgh
Summary
Dynamic and adaptable professional with strong interpersonal skills, honed as a Hostess at a Local Family Restaurant. Proven ability to portray realistic patient scenarios and maintain confidentiality in clinical settings. Recognized for effective communication and problem-solving, ensuring positive experiences for both customers and students alike.
Overview
2
2
years of professional experience
Work History
Hostess / Customer Service Associate
Local Family Restaurant
Pittsburgh
03.2024 - Current
- Greeted and assisted customers, fostering positive experiences in fast-paced environment
- Managed waitlists and resolved customer concerns, ensuring satisfaction and smooth operations
- Developed communication and problem-solving skills through daily customer interactions
Simulation Assistant Intern
UPMC Community Outreach & Education Program
Pittsburgh
06.2025 - 12.2025
- Prepared clinical simulation rooms to enhance student training scenarios
- Documented effectiveness of medical student-patient interactions to inform feedback
- Executed mock patient roles under supervision, emphasizing symptom accuracy and emotional realism
- Maintained strict confidentiality of training scenarios and participant performance
Student Actor - Educational Roleplay Program
Allegheny Youth Theater Collaborative
Pittsburgh
09.2024 - 11.2024
- Portrayed diverse characters to enhance engagement in educational and health-based scenarios
- Memorized scripts and delivered accurate performances to support effective roleplay experiences
- Adjusted tone, body language, and emotional responses based on scenario requirements
- Received positive feedback for maintaining character realism, contributing to impactful learning moments
Peer Mentor
North Allegheny Student Support Program
Wexford
01.2024 - 08.2024
- Guided underclassmen through academic and personal challenges to foster resilience
- Practiced active listening and empathy in sensitive conversations to enhance peer support
- Ensured confidentiality to build trust and encourage open communication among peers
Education
High School Diploma -
Barrack Obama Academy High School
Pittsburgh, PA06-2026
Skills
- Customer engagement techniques
- Professional customer interactions
- Customer feedback collection
- Effective communication strategies
- Interpersonal communication
- Customer service ethics
- Adaptability and detail
- Clinical assessment
References
Available upon request
Languages
Spanish
Professional
Affiliations
Peer Tutor
Timeline
Simulation Assistant Intern
UPMC Community Outreach & Education Program
06.2025 - 12.2025
Student Actor - Educational Roleplay Program
Allegheny Youth Theater Collaborative
09.2024 - 11.2024
Hostess / Customer Service Associate
Local Family Restaurant
03.2024 - Current
Peer Mentor
North Allegheny Student Support Program
01.2024 - 08.2024
High School Diploma -
Barrack Obama Academy High School