Laura Rodriguez
Allentown
Summary
Experienced professional with a strong background in operations management and team leadership, effectively overseeing daily production activities to ensure timely fulfillment of inbound and outbound orders. Demonstrated ability to manage high-volume onboarding processes while maintaining compliance with safety procedures and quality assurance standards. Proven track record in problem resolution, consistently identifying and addressing issues to enhance customer satisfaction and employee retention. Skilled in payroll management and timekeeping systems, ensuring accurate weekly submissions for a large workforce across multiple shifts.
Diligent professional with superior work ethic, friendly demeanor and several years of experience. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas.
Efficient and methodical professional in production and planning management. Known for high productivity levels and ability to expedite tasks with precision. Skilled in inventory management, workflow coordination, and supply chain logistics. Excel in problem-solving, time management, and adaptability, ensuring smooth operation of production processes.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Lead Warehouse Technician
Bimbo Bakeries USA LLC
Alburtis
07.2024 - 12.2025
- Supervised daily warehouse operations, ensuring optimal workflow and adherence to safety protocols for efficient processing.
- Trained and mentored new staff, fostering a collaborative environment that enhanced team performance and productivity.
- Implemented inventory control measures, resulting in improved accuracy and reduced discrepancies in stock levels.
- Conducted regular equipment inspections and maintenance, ensuring operational reliability and compliance with safety standards.
Inventory Coordinator
ID Logistics
Bethlehem
12.2023 - 07.2024
- Worked with production team on a day to day basis to fill all inbound and outbound orders.
- In charge of Replenishment team.
- Able to efficiently work under pressure and short notice orders.
- Responsible for filling production area.
- Worked closely with machine operators to fill all areas of production areas as needed for packing associates.
- Problem solving expert capable of systematically identifying issues with products that are missing and finding solutions to get customer satisfaction.
Account Manager
Surge Staffing
Allentown
05.2023 - 11.2023
- Worked alongside our client to ensure excellent levels of customer satisfaction and employee retention.
- Trained staff, associates forklift drivers etc.
- Monitored closely our timekeeping system to submit organized weekly payroll to staff.
- Daily walks meetings with Clients.
- Onsite for any employee questions or concerns.
Account Manager
Eastridge workforce solutions
08.2022 - 11.2022
- Worked alongside Client to ensure the daily goals of our associates were being met.
- Trained managers, leads and associates on basic rules and regulations GMP's.
- Assisted with recruiting hiring interviewing ensuring all day to day production is met from our staffing company to our client and ensuring all associates are properly trained and have all Payroll time cards available on time without issues.
- Assisted with providing excellent customer service Onsite on a day to day basis to reach their staffing needs.
- Onsite background checks, Drug testing, Everify, I-9.
- Capabilities to train forklift drivers as well as pallet Jack or regular warehouse associates.
Shift Manager
ISS
Amazon
08.2016 - 03.2022
- Managed a front half shift of more than 100 associates.
- Worked directly with Client onsite to ensure all needs are being met.
- Overlooked reports and handled all human resources role such as onboarding.
- I-9 background checks drug screening and termination if necessary.
- Conducted daily meetings with client for progress reports and attendance as an overall site percentage.
Branch Manager
Job Connection Services Inc
Allentown
03.2015 - 05.2016
- Staffed three shifts with temporary associates for client.
- Trained and certified on forklift.
- Did training on picking, packing and other job roles for client.
- Did attendance and kept time set up Kronos time system and did payroll as well as dismissed and solved any issues with any associates.
Recruitment and Operations Specialist
Select Staffing
03.2012 - 10.2014
- Responsible for Overseeing Clients, Associates on a day to day basis was able to use different systems such as Time metrics, Nova-time and employment database to review and do payroll on a day to day basis.
- Worked onsite with Clients, Supervisors and Associates to ensure proper Productivity was being met.
- Able to do Background Checks, Drugs screenings, Safety walks through out warehouse environment.
- Prepare Associates for Orientation and Certify on Forklift if-needed.
- In charge of Hiring and dismissing Associates.
- Assisted in instructions on following proper warehouse procedures on Gmp's and warehouse implementation process.
Office Manager
Brickforce Staffing
Edison
10.2002 - 10.2012
- I relocated to three states for my company I was in charge of accounts that needed staffing in high quantities to be filled.
- Maintained recruiting on daily basis to meet our client needs.
- Did in office drug screenings, background checks, E-verify screening payroll in office checks.
- Hired and trained office and warehouse employees while having great communication with Clients to ensure great customer service and meeting their needs.
Education
Bachelors degree - Human Resources
Baruch College
New YorkSkills
- Lotus
- Line-leads
- Excel
- Ensuring the accurate and on time completion of projects to meet deadlines for our potential clients
- Manager Advocate/ counselor
- Onsite Management
- High-Volume Onboarding
- I-9/BCC/Drug screenings
- Payroll/ Billing
- Training
- Human Resources
- Operations management
- Forklift certified
- Computers systems
- Excellent interpersonal and customer service solutions
- Windows/Excel
- Proficient in payroll for staff members as well as associates of high volumes at times
- Excelled within high loads of work and very intensive work environments
- Able to staff and supervise a staff of 700 associates at once on three different shifts as well as train supervisors
- Inventory management
- Order fulfillment
- Team leadership
- Customer satisfaction
- Onboarding procedures
- Order processing
- Process improvement
- Background screening
- Quality assurance
- Production coordination
- Attendance management
- Warehouse operations
- Forklift certification
- Safety procedures
- Client communication
- Problem resolution
- Performance monitoring
- Compliance checks
- Recruitment processes
- Human resources
- Timekeeping systems
- Payroll management
Certification
Forklift Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Lead Warehouse Technician
Bimbo Bakeries USA LLC
07.2024 - 12.2025
Inventory Coordinator
ID Logistics
12.2023 - 07.2024
Account Manager
Surge Staffing
05.2023 - 11.2023
Account Manager
Eastridge workforce solutions
08.2022 - 11.2022
Shift Manager
ISS
08.2016 - 03.2022
Branch Manager
Job Connection Services Inc
03.2015 - 05.2016
Recruitment and Operations Specialist
Select Staffing
03.2012 - 10.2014
Office Manager
Brickforce Staffing
10.2002 - 10.2012
Bachelors degree - Human Resources
Baruch College