Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Laurel Baxter

Indianapolis

Summary

Dynamic and goal-oriented professional with a proven track record at Panera Bread, excelling in customer service and team leadership. Skilled in cash handling and fostering strong relationships, I consistently enhance team performance and customer satisfaction through effective communication and creative problem-solving. Committed to promoting a positive atmosphere and achieving collective goals.

Reliable and upbeat retail team member successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Schooling dedicated to interpersonal relationships and communication techniques.

Overview

7
7
years of professional experience

Work History

MS Assistant Swim Coach

Heritage Christian Athletics
08.2018 - 12.2018
  • Adapted teaching strategies to match developmental age and abilities of students.
  • Collaborated with head coach to create and execute practice plans for various skill levels, resulting in improved swim times.
  • Provided constructive feedback to swimmers, leading to increased technical proficiency and stronger performances in competitions.
  • Supported athletes during competition by providing real-time feedback on their races, enabling them to make immediate adjustments when needed.
  • Managed team communications, ensuring that all members stayed informed about upcoming practices, meets, and other relevant events.
  • Promoted sportsmanship among team members, instilling values of respect and integrity both in and out of the pool.
  • Fostered an inclusive team culture that welcomed diversity in swimming abilities while emphasizing personal improvement goals over winning at all costs.

Farmer's Market Vendor

Self-employeed
03.2020 - Current
  • Handled cash and credit cards, processing transactions onsite for products and services.
  • Attracted customers and generated sales using promotional materials.
  • Utilized persuasive sales techniques to convert leads into sales.
  • Loaded and unloaded boxes and pallets of merchandise for customers.
  • Advertised product and service offerings via social media.
  • Food Safety certification

Pool Lifeguard

Benjamin Harrison YMCA
06.2021 - 09.2021
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored safety of guests in and around swimming pool.
  • Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
  • Attentively monitored swimmers to identify distress.
  • Participated in ongoing training sessions, staying up-to-date on best practices in lifeguarding and aquatic safety.
  • Promoted a positive atmosphere among patrons by consistently displaying an approachable demeanor and friendly attitude.

Shift Manager

Hot Box Pizza
06.2022 - 01.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Excelled in every store position and regularly backed up front-line staff.
  • Facilitated team-oriented atmosphere, encouraging collaboration and mutual support among staff members.

Retail Team Member

Panera Bread
07.2024 - Current
  • Upheld high standards of cleanliness throughout the entire store, contributing to an inviting atmosphere for both customers and employees.
  • Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.
  • Streamlined checkout process by efficiently handling cash register operations, minimizing wait times for customers.
  • Maintained updated product knowledge through regular participation in trainings, enabling confident promotion of items to potential buyers.
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

Bachelor of Science - Psychological Science

Ball State University
2000 W University Ave, Muncie, IN 47306
05-2027

Skills

  • Store maintenance
  • Cash handling accuracy
  • Goal-oriented mindset
  • Reliability and punctuality
  • Customer service
  • Customer engagement
  • Strong communication and interpersonal skills
  • Honest and dependable
  • Adaptable and flexible
  • Creative thinking
  • Flexible hours
  • Relationship building

Interests

  • Enjoy participating in activities for overall physical and mental well-being
  • Cooking
  • I enjoy helping others and giving back to the community
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Music
  • Gym Workouts
  • Mindfulness Practices
  • Swimming
  • Passionate about balancing physical health with mental and emotional wellness
  • Creative Writing

Timeline

Retail Team Member

Panera Bread
07.2024 - Current

Shift Manager

Hot Box Pizza
06.2022 - 01.2023

Pool Lifeguard

Benjamin Harrison YMCA
06.2021 - 09.2021

Farmer's Market Vendor

Self-employeed
03.2020 - Current

MS Assistant Swim Coach

Heritage Christian Athletics
08.2018 - 12.2018

Bachelor of Science - Psychological Science

Ball State University

Similar Profiles

CREATE PROFILE
Laurel Baxter