Lauren Ambrogio
Pittsburgh
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
3
3
years of professional experience
Work History
Recruiting Coordinator
NCSA College Recruiting
Pittsburgh
09.2024 - Current
- Conducted high-volume outbound calls (75-100+ daily) to student-athletes and families, introducing them to the recruiting process.
- Educated families on NCSA's services and scheduled appointments with senior sales specialists.
- Utilized CRM tools to manage outreach, track interactions, and optimize the recruiting process.
- Met and exceeded weekly and monthly sales goals, contributing to company revenue and student-athlete success.
- Participated in team meetings, conducted client follow-ups via video, and maintained strong communication with prospective clients.
Promotions Team Member
Pittsburgh Penguins
Pittsburgh
09.2023 - 04.2024
- Represent live game day in-arena talent and activations team
- Create new and lasting memories for fans
- Generated enthusiasm with well-executed promotional activities
Event & Hospitality Intern
Pittsburgh Penguins
Pittsburgh
04.2023 - 07.2023
- Created effective event proposals, briefs, and run of shows
- Event day support for all on- and off-site programs, including but not limited to setup, teardown, admissions, registration, vendor management, and all duties related to execution
Ticket Sales Intern
Pitt Athletics
Pittsburgh
09.2022 - 01.2023
- Researched and generated group sales leads for football, men's and women's basketball
- Created and maintained ticket sales department databases and spreadsheets
- Made outbound calls to potential single-game and group package buyers
- Provided customer service to clients and assisted sales staff with their clerical duties
Education
Bachelor of Science (B.S.) - Sports, Arts, & Entertainment Management
Point Park University
Pittsburgh, PASkills
- CRM management
- Outbound calling
- Event coordination
- Sales strategies
- Customer service
- Promotional activities
- Adaptability and flexibility
- Relationship building
Affiliations
- VIP Production Assistant for Imagine Dragons Mercury World Tour in Pittsburgh, PA.
- VIP Assistant for Simone Biles Gold Over America Tour in Pittsburgh, PA.
Accomplishments
- Pittsburgh Penguins Sales Team
- Pittsburgh Pirates Sales Team
- Cleveland Cavaliers Sales Team
Timeline
Recruiting Coordinator
NCSA College Recruiting
09.2024 - Current
Promotions Team Member
Pittsburgh Penguins
09.2023 - 04.2024
Event & Hospitality Intern
Pittsburgh Penguins
04.2023 - 07.2023
Ticket Sales Intern
Pitt Athletics
09.2022 - 01.2023
Bachelor of Science (B.S.) - Sports, Arts, & Entertainment Management
Point Park University
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