Summary
Overview
Work History
Education
Skills
Timeline
Generic

LAUREN CALBECK

Newtown Square

Summary

Highly organized and detail- oriented individual with 10 years of experience in a range of customer service, administrative support, and dental assisting looking to return to an administrative role involving customer service. Proven ability to handle multiple tasks efficiently and effectively with spectacular time management, while maintaining excellent communication and interpersonal skills thriving in a team environment.

Overview

6
6
years of professional experience

Work History

Front Office Administrator

La Jolla Village Endodontics
10.2024 - 06.2025
  • Greeted patients, answered phones, scheduled appointments, managed patient records, and provided information about treatment plans and insurance


  • Handled paperwork, filing, data entry, managed patient accounts, and ensured compliance with HIPAA regulations


  • Processed payments, submittied insurance claims, and managed billing procedures


  • Provided excellent customer service to create a positive and welcoming environment for patients

Registered Dental Assistant

Sunset Cliffs Dental
07.2024 - 10.2024
  • Obtained the available temporary position as a Registered Dental Assistant
  • Provided chair-side assistance to the dentist in various dental procedures
  • Displayed excellent interpersonal skills while interacting with patients throughout their visit
  • Performed sterilization of instruments according to OSHA regulations
  • Took impressions and X-rays in support of patient evaluation and diagnostic care

Registered Dental Assistant

Ocean Dental Care
02.2022 - 07.2024
  • Assured a cohesive and productive flow for the front and back of office
  • Greeted patients, answered phones, and responded to inquiries
  • Collected patient information before appointments and updated their charts with new treatment plans and any other changes
  • Provided chair-side assistance to dentists in various dental procedures
  • Displayed excellent interpersonal skills while interacting with patients throughout their visit


Executive Administrative Assistant

Bahia Resort Hotel
08.2019 - 11.2020
  • Assistant to the Executive General Manager
  • Scheduled events/meetings
  • Handled guest complaints and resolved issues
  • Updated various finance reports
  • Attended all executive meetings to take and distribute minutes
  • Worked with all departments and employees in assisting the daily activities of the resort
  • Acted as the point of contact between the executives and internal/external clients
  • Undertook the tasks of receiving calls, messages and routing correspondence
  • Handled requests and queries amongst staff appropriately

Education

General Education -

Waubonsee Community College
Sugar Grove, IL

Real Estate

Colibri Real Estate
10-2025

Registered Dental Assistant

Med Certs
05-2022

Skills

  • Leadership Role- 10 years
  • Registered Dental Assistant- 3 years
  • Exceptional Customer Service- 10 years

Timeline

Front Office Administrator

La Jolla Village Endodontics
10.2024 - 06.2025

Registered Dental Assistant

Sunset Cliffs Dental
07.2024 - 10.2024

Registered Dental Assistant

Ocean Dental Care
02.2022 - 07.2024

Executive Administrative Assistant

Bahia Resort Hotel
08.2019 - 11.2020

General Education -

Waubonsee Community College

Real Estate

Colibri Real Estate

Registered Dental Assistant

Med Certs

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LAUREN CALBECK