Lauren Cifelli

Proven history as office manager and human resources associate. Possesses a strong knowledge of customer service, office management and general bookkeeping procedures to handle daily tasks and maximize overall workflow. Proficiency in Microsoft Office Suite programs including Excel and Word.

Experienced in processing claims in high-volume environments. Successful at managing complete claims process with minimal direction. .

Resourceful Claims Representative known for high productivity and efficient task completion. Specialized skills include claim investigation, negotiation, and customer service. Excel in communication, empathy, and problem-solving to effectively manage claims and support policyholders. Committed to delivering accurate and timely resolutions in fast-paced environments.

Experienced Claims Representative with background in insurance, healthcare, and customer service. Strengths include strong analytical skills, ability to handle multiple tasks efficiently, and exceptional communication abilities. Previous work has involved investigating insurance claims, negotiating settlements, and providing superior service to policyholders. Have consistently improved efficiency and reduced claim processing timeframes in past roles.