Lauren Ciotto
Washington
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
4
4
years of professional experience
Work History
Receptionist
VIP III Nails & Lounge
06.2021 - 08.2025
- Greeted incoming customers and provided assistance and engaged in friendly conversation with clients.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered the phone to book appointments, communicating this information with the technicians.
- Kept reception area and color stations neat and organized to give visitors positive first impression.
- Trained new receptionists and temporarily made the work schedule for receptionists.
Education
Trinity High School
Washington, PA06-2025
Skills
- Organization skills
- Time management
- Telephone skills
- Communication
- Appointment scheduling
- Customer and client relations
Accomplishments
I was indited into the National Honors Society my junior year of high school. Through this, I was able to attend meetings that focused on ways to improve our school and how we would achieve this goal of improving our daily environmet.
Timeline
Receptionist
VIP III Nails & Lounge
06.2021 - 08.2025
Trinity High School