LAUREN EICHHORN
Philadelphia,PA
Summary
Innovative technology professional with ten years of diverse product and operations experience looking for a role in a start-up or mid-sized technology company building consumer software applications. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
13
13
years of professional experience
Work History
Directory of Product Management & Strategy
TANOOKI LABS
12.2023 - Current
- Continued to work as lead Product Manager on multiple software projects while also growing the department and standardizing processes .
- Define and drive the company strategy as it pertains to the Product Management department and it's processes.
- Lead and mentored a team of Product Managers all working on 3-6 projects individually.
Associate Director of Product Management
TANOOKI LABS
02.2021 - 12.2023
- Continued to manage cross-functional teams for multiple large-scale projects, successfully completing each on time and within budget constraints.
- Mentored teams of up to five personnel, as well as assisted in hiring, training and improvement plans for the PM team.
- Fostered a culture of continuous improvement by encouraging staff to share innovative ideas and providing resources for professional development.
- Assisted senior leadership in managing the PM team and it's processes.
Senior Product Manager
TANOOKI LABS
01.2018 - 02.2021
- Assist start-up and mid-sized companies to launch over 15 of products by managing the development process and guiding product decisions.
- Function as the key point person between executives, key stakeholder, engineering and design to align product understanding, specify features, and execute against defined objectives
- Managed product roadmaps, aligning with company goals and ensuring timely delivery of key features.
- Leveraged Agile methodologies for efficient project management and rapid iteration cycles in response to changing market demands.
VP, Operations & Product
M-ND MEDIA
11.2014 - 12.2017
- First employee hired at a start-up experiential tech company that received a $3MM Series A funding.
- Collaborated with company Founders to formalize new product ideas, defined the product roadmap and set priorities for a marketing website, client facing web application and back end administrative dashboard.
- Managed the redesign and continued iteration of the administrative dashboard decreasing platform downtime to less than 1% and in turn growing the company’s gross revenue from approximately $100k to $1.5M in 2017.
- Oversaw manufacturing of hardware in Shenzhen, China to provide quality control which resulted in the first version of our product that did not require post production fixes.
Director of Account Operations
PROSCAPE TECHNOLOGIES
02.2012 - 10.2014
- Assisted companies with large, paper based sales teams to convert sales materials to native mobile applications. Promoted from Account Manager to Director of Account Operations within two years.
- Guided Account Managers to cultivate organizational plans, schedules, and strategies for clients which resulted in growing subscriber numbers to over 100,000
- Garnered client feedback and analyzed competitors to inform the product roadmap
- Developed and implemented comprehensive training documentation, videos and on-boarding tools for product users
Education
Bachelor of Science - Education
Temple University
Philadelphia, PA06.2010
Skills
- Strong communicator
- Cross functional leadership
- Strategic planning
- Detail oriented
- Organized
- Problem-solving abilities
- Process driven
- Time management
- Teamwork
Hobbies and Interests
Equestrian, Volleyball, Running, Traveling, Bartending, Reality TV
Timeline
Directory of Product Management & Strategy
TANOOKI LABS
12.2023 - Current
Associate Director of Product Management
TANOOKI LABS
02.2021 - 12.2023
Senior Product Manager
TANOOKI LABS
01.2018 - 02.2021
VP, Operations & Product
M-ND MEDIA
11.2014 - 12.2017
Director of Account Operations
PROSCAPE TECHNOLOGIES
02.2012 - 10.2014
Bachelor of Science - Education
Temple University
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