Lauren Helmer
Trexlertown
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Park Manager
Urban Air Trampoline and Adventure Park
Trexlertown
12.2023 - Current
- Implemented safety protocols to ensure compliance with regulations and enhance visitor safety.
- Coordinated park maintenance schedules to improve facility upkeep and visitor satisfaction.
- Developed staff training programs to enhance team performance and service quality.
- Maintained equipment and facilities to ensure safety and operational readiness.
- Trained staff on emergency response protocols to enhance preparedness and visitor safety.
- Led team meetings to communicate objectives and enhance collaboration among staff.
- Assisted with marketing campaigns through various media outlets such as social media platforms or local newspapers.
- Provided customer service assistance to guests at the park entrance or during special events.
- Coordinated inventory, stocking and ordering.
- Participated in physical inventory counts to keep information accurate and current.
- Performed scheduled inventory counts and supply audits.
- Monitored stock levels to ensure availability of products.
- Accepted and processed credit and cash payments, making correct change from cash register drawer.
- Verified and recorded cash totals from daily receipts.
Education
Associate of Business Administration -
Lehigh Carbon Community College
Schnecksville, PA 08.2023 - 11.2025
Emmaus High School
Emmaus, PASkills
- Customer service
- Team building
- Project management
- Staff training
- Inventory management
- Effective communication
- Shift scheduling
- Expectation setting
- Time management
- Staff management
Timeline
Park Manager
Urban Air Trampoline and Adventure Park
12.2023 - Current
Associate of Business Administration -
Lehigh Carbon Community College
08.2023 - 11.2025
Emmaus High School