Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauryn Guild

Union City

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

3
3
years of professional experience

Work History

Behavior Support Associate

Barber National Institute - Main Campus East Enterance
Erie
09.2024 - Current
  • I assist a special education teacher in providing individualized support to students with Autism Spectrum Disorder (ASD) within a classroom setting, implementing behavior management strategies, facilitating communication, and ensuring the students' safety and access to learning activities, all while adhering to each student's Individualized Education Program (IEP) plan
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Managed household errands and other essential duties.

Youth Leader

Girard Alliance Church
Girard
08.2024 - Current
  • Fostered relationships with students, and provided counseling on personal and spiritual issues.
  • Coordinated and led meetings to provide opportunities for youth to discuss various aspects of lives in safe, supportive environment.
  • Conducted regular meetings with staff members to discuss strategies for improving program effectiveness.
  • Promoted community resources through printed marketing material, email newsletters and social media campaigns.
  • Developed and implemented engaging activities for youth to build social, emotional, and physical skills.

English as a Second Language Teacher

First Alliance Church
Erie
08.2024 - Current
  • Provided constructive feedback to students to help improve their language skills and confidence in using English.
  • Encouraged students to practice speaking in English by creating a positive classroom environment with interactive activities.
  • Collaborated with fellow educators to integrate new teaching strategies and materials into the curriculum.
  • Utilized various teaching techniques such as role playing, audio-visual aids, multimedia presentations and hands-on activities.
  • Made difficult language rules digestible to students.

Counselor

Suncrest Camp
Rochester
10.2021 - Current
  • Facilitated group problem-solving discussions to build positive relationships among campers.
  • Trained and mentored new camp counselors, sharing best practices and ensuring consistent quality of camper experiences.
  • Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
  • Assisted in the planning and execution of special events, such as talent shows and campfires, enhancing the camp experience.

Deli Worker

Wegmas
Erie
08.2022 - 08.2024
  • Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Gave exceptional customer service to guests during peak business periods, resulting in increased sales and boost in revenues.
  • Rotated stock on shelves to ensure freshness of products.
  • Followed food safety guidelines when preparing sandwiches, salads and other deli items.

Education

High School Diploma -

General Mclane High School
Edinboro, PA
06-2023

Skills

  • Behavior management
  • Public speaking
  • Team collaboration
  • Relationship building
  • Customer engagement
  • Empathy and patience
  • Verbal and written communication
  • Customer service

Timeline

Behavior Support Associate

Barber National Institute - Main Campus East Enterance
09.2024 - Current

Youth Leader

Girard Alliance Church
08.2024 - Current

English as a Second Language Teacher

First Alliance Church
08.2024 - Current

Deli Worker

Wegmas
08.2022 - 08.2024

Counselor

Suncrest Camp
10.2021 - Current

High School Diploma -

General Mclane High School

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Lauryn Guild