Laurynn Smith
Meadville
Summary
Dynamic professional with extensive experience in customer service and strong multitasking abilities. At Venango Valley Inn & Golf Course, excelled in high-pressure environments, ensuring responsible alcohol service and fostering repeat business. A reliable team player, adept at training staff and enhancing operational efficiency through effective communication and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
Venango Valley Inn & Golf Course
04.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Correctional Officer
Crawford County Correctional Facility
06.2022 - 04.2023
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Secretary
Copelands Family Tree Service
03.2021 - 05.2022
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Cashier
Lakeside Beer
04.2019 - 04.2021
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Science - Criminal Justice
Slippery Rock University of Pennsylvania
Slippery Rock05-2022
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Responsible alcohol service
Certification
- RAMP Certified
Timeline
Bartender
Venango Valley Inn & Golf Course
04.2023 - Current
Correctional Officer
Crawford County Correctional Facility
06.2022 - 04.2023
Secretary
Copelands Family Tree Service
03.2021 - 05.2022
Cashier
Lakeside Beer
04.2019 - 04.2021
Bachelor of Science - Criminal Justice
Slippery Rock University of Pennsylvania
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