Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lawrence Pemberton

Havertown

Summary

Dynamic logistics professional with extensive experience at Kendall Electric, excelling in dispatch operations and route planning. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Certified in forklift and truck loading operation, I leverage attention to detail and time management skills to optimize delivery efficiency and streamline processes. I excel at any position or roll I am given.

Overview

21
21
years of professional experience

Work History

Dispatcher/Warehouse Lead Person

Kendall Electric
09.2023 - Current
  • Coordinated daily dispatch operations, ensuring timely delivery of products to customers.
  • Managed communication between drivers and sales to optimize route efficiency and communication.
  • Maintained tracking systems for shipments, and made changes to accommodate issues that would arise.
  • Collaborated with my manager and sales team to streamline logistics processes and to make arrangements of special deliveries.
  • Coordinated my manager to manage drivers schedules and PTO.
  • scheduled PM and other maintenance of Trucks with the serive provider (Ryder).
  • Replenish sales counter material daily.
  • Cycle recounts of inventory discrepancies,.

Delivery Driver

Kendall Electric
10.2016 - 09.2023
  • Delivered packages to customer/contractor job sites and business offices.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Conducted regular vehicle inspections, identifying maintenance needs.
  • Trained new drivers on safety protocols and best practices and expectations of the company.
  • Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
  • Supported warehouse operations when needed.

Delivery Driver

First Choice Produce
09.2012 - 05.2016
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Made sure the product met customers expectations and quality control standards.
  • Delivered packages to customer.
  • Verified accuracy of all deliveries against order forms.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes & route building.

Delivery Driver

Magic Produce
09.2009 - 05.2016
  • Delivered packages efficiently, ensuring timely and accurate distribution across designated routes.
  • Built and load orders, maintaining quality control to ensure customers standards.
  • Maintained vehicle cleanliness and operational safety to adhere to company standards.
  • Assisted in route planning, optimizing delivery schedules for improved efficiency.
  • Communicated effectively with customers, resolving issues and enhancing service satisfaction.

Owner/Operator

System 4 (Commercial Cleaning Franchise)
04.2005 - 05.2009
  • Managed daily operations to ensure efficient workflow and service delivery.
  • Implemented standard operating procedures for staff training and performance consistency.
  • Handled customer inquiries and resolved issues to enhance satisfaction and retention of accounts.
  • Service accounts as needed.

Education

High School Diploma -

Delaware Valley High School
Philadelphia, PA
05-2002

Skills

  • Customer service

  • Data entry

  • Decision-making

  • Active listening

  • Dispatch software (Innovo)

  • Eterm and Eclipse

  • Attention to detail

  • fork lift and cherry picker certified

  • Time management

  • Problem-solving

  • Route planning

  • Schedule coordination

  • Routing orders

Timeline

Dispatcher/Warehouse Lead Person

Kendall Electric
09.2023 - Current

Delivery Driver

Kendall Electric
10.2016 - 09.2023

Delivery Driver

First Choice Produce
09.2012 - 05.2016

Delivery Driver

Magic Produce
09.2009 - 05.2016

Owner/Operator

System 4 (Commercial Cleaning Franchise)
04.2005 - 05.2009

High School Diploma -

Delaware Valley High School

Similar Profiles

CREATE PROFILE
Lawrence Pemberton