Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lea Rickert

Eagleville

Summary

Accomplished Sr Pharmacy Technician and RXOM at Walgreens, adept in pharmacy operations and cost control strategies. Excelled in leading teams, enhancing workflow, and ensuring regulatory compliance. Proven expertise in insurance verification and pharmaceutical calculations, coupled with a commitment to exceptional customer service. Continuously advanced professional knowledge through ongoing education.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sr Pharmacy Technician

Walgreens
Wynnewood
11.2023 - Current
  • Organized and led team meetings to discuss workflow improvements and challenges.
  • Ensured compliance with state and federal regulations related to pharmacy operations.
  • Operated cash registers to accept payments from customers.
  • Answered telephones to respond to questions or requests.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Maintained accurate records of medication dispensing and inventory.
  • Managed customer service inquiries from patients regarding their medications or billing issues.
  • Processed third-party insurance claims for reimbursement of medications.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Ordered medications from wholesalers as needed to maintain adequate stock levels.
  • Participated in continuing education programs in order to stay abreast of current industry standards.
  • Maintained and updated patient profiles, including allergies, medications and lab results.
  • Trained new technicians in pharmacy procedures and customer service.
  • and much more

RXOM

Walgreens
Deptford
03.2022 - 11.2023
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Operated equipment and machinery according to safety guidelines.
  • Updated and maintained databases with current information.
  • Worked with cross-functional teams to achieve goals.
  • Maintained updated knowledge through continuing education and advanced training.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked effectively in team environments to make the workplace more productive.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Taught PTCB class for Walgreens employees.

Education

High School Diploma -

Tippecanoe High School
Tipp City, OH
05-1987

Skills

  • Cost control strategies
  • Insurance verification
  • Drug classification
  • Pharmacy operations
  • Dosage formulation
  • Pharmaceutical calculations

Certification

  • PTCB
  • CPR
  • IMMUNIZATION TECH

Timeline

Sr Pharmacy Technician

Walgreens
11.2023 - Current

RXOM

Walgreens
03.2022 - 11.2023

High School Diploma -

Tippecanoe High School

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Lea Rickert