Leah Brown
West Grove
Summary
Dynamic and results-driven professional with extensive experience at Marrone's Deli, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction through effective problem-solving and maintaining high food safety standards. Adept at inventory management and fostering teamwork, consistently delivering quality service in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Store Clerk
Marrone's Deli
West Grove
01.2025 - 03.2025
- Organized store by returning merchandise to proper areas and restocked displays.
- Operated cash register in accordance with company policies and procedures.
- Operated cash registers to process payments from customers.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Sanitized food storage and preparation areas to comply with food health and safety requirements.
- Restocked kitchen supplies by rotating food according to dates and health guidelines.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
- Answered guest questions, delivering most accurate and updated information available.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Replenished condiments and other supplies at front counter areas.
- Delivered superior customer service focused on quality and meeting customer needs.
Volunteer
Avon Grove High School
West Grove
01.2022 - 02.2025
- Participated in team-building exercises to strengthen relationships among volunteers.
- Implemented fundraising and promotional activities to support music programs.
- Planned band involvement in extracurricular activities and special events.
- Often takes advantage of calls for volunteers.
- Helps the general public make crafts with their children.
- Keep the conversations between patrons flowing at Santa Breakfast, a school fundraiser for the Music Department at AGHS.
- I am in the marching band with the school. I play football games and often go to competitions in the fall, supporting my school while showing immense pride in what I am doing.
Education
High School Diploma -
AVON GROVE HIGH SCHOOL
West Grove, PA06-2027
Skills
- Customer service
- Cash handling
- Inventory management
- Visual merchandising
- Team building
- Food safety
- Cleaning and sanitizing
- Cash drawer management
- Professional demeanor
- Food preparation
- Problem solving
- Effective communication
- Time management
Affiliations
- I am enrolled in concert band, as well as marching band
- I enjoy bird watching with my dog
- I like to take art classes in school;I am currently on my way to being accepted into AP Art History
Languages
Spanish
Limited
Accomplishments
- I WAS GIVEN AN AWARD IN MARCHING BAND 2 SEASONS AGO (2023) FOR SHOWING THE MOST PERSERVERENCE THROUGHOUT THE SEASON.
ASPECTS ABOUT ME
- I OFTEN VOLUNTEER WITH MY SCHOOLS MUSIC DEPARTMENT. ITS VERY IMPORTANT THAT I SHOW PRIDE IN MY COMMUNITY AND WHAT I LIKE TO DO, BEYOND JUST A HOBBY
- I enjoy making new friends
- Being good at whatever I am doing is very important to me
- I like excelling at random tasks, it makes me feel good.
Timeline
Store Clerk
Marrone's Deli
01.2025 - 03.2025
Volunteer
Avon Grove High School
01.2022 - 02.2025
High School Diploma -
AVON GROVE HIGH SCHOOL
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