Professional with experience in veterinary client service, adept at managing front desk operations and ensuring smooth patient flow. Skilled in appointment scheduling, client communication, and handling administrative tasks. Experience in surgery monitoring, prepping for surgery and recovering patients. Cleaning and organizing surgical instruments and maintaining a clean and safe environment. Strong focus on teamwork and adaptability, consistently delivering high-quality results that meet evolving needs. Friendly and reliable with passion for animal care and client satisfaction.
Work History
Veterinary Receptionist
6 Months
Lehigh Valley Humane Society and Vet Clinic | 01.2026 - Current
Managed appointment scheduling and patient check-ins to optimize clinic workflow.
Provided exceptional customer service, addressing client inquiries and concerns effectively.
Coordinated communication between clients and veterinary staff to ensure timely updates on pet care.
Maintained cleanliness and organization of reception area, enhancing overall client experience.
Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
Prepping patients for surgeries.
Monitoring and recording surgeries.
Recovering and monitoring the patients right after surgery.
Maintaining a clean environment for the long term patients, including feeding.
Taking exams and setting up appointments according to findings.
Cleaning and organizing instruments, including sorting and making packs.
Pet Sitter
1 Year 2 Months
Rover | 05.2024 - 07.2025
Provided doggy daycare and boarding to many cats and dogs.
Administered proper medication and correct doses as needed to the pet.
Maintained a clean, and pet safe environment for all pets.
Received many satisfied returning customers.
Maintained an open schedule to meet the needs of many pet parents.
Gas Station Attendant
4 Months
Top Star | 05.2023 - 09.2023
Maintained cleanliness of the store, including floors, shelves, counters and windows.
Ensured all store policies were always adhered to by customers.
Greeted customers, answered questions, and aided with purchases.
Operated cash register to process customer transactions accurately and efficiently.
Conducted routine inspections of gas station equipment including pumps, hoses and nozzles.
Seasonal Fulfillment Associate
2 Months
Target | 11.2019 - 01.2020
Processed incoming orders in a timely manner according to company standards.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Promoted positive customer service by helping individuals locate desired items.
Verified order accuracy prior to shipment.
Picked up heavy objects using proper lifting techniques to avoid personal injuries.