Leah Gallagher

Collegeville

Summary

English education major specializing in project management and automated testing, with experience as a quality manager at Epic Systems. Proven track record of improving software quality through strategic bug tracking, and comprehensive test plan development. Skilled in team collaboration and training, ensuring projects are delivered on time while upholding high standards of excellence. Seeking new opportunities to apply expertise in software testing, project management, and quality assurance.

Overview

years of professional experience

Work History

Test Scorer

Measurement Incorporated

Durham

03.2025 - Current

Collaborated with scoring supervisors and team members to ensure alignment with scoring standards, and resolve discrepancies.
Applied analytical and critical thinking skills to assess student writing proficiency, including grammar, organization, argumentation, and adherence to prompt requirements.
Maintained accuracy and efficiency in scoring high volumes of essays within strict deadlines, contributing to the integrity of statewide educational assessments.

Software Quality Manager

Epic Systems

Verona

10.2022 - 12.2024

Led project management efforts, served as the lead tester on large-scale enhancement projects, oversaw testing activities, and coordinated cross-functional efforts.
Developed quarterly release notes, setup and support guides, and other technical documents.
Completed a documentation internship, delivering educational topics, and addressing documentation tickets to improve knowledge sharing and system clarity.
Experienced in utilizing internal tools to create automated testing scripts for user interfaces, creating and implementing automated testing plans, and improving testing efficiency and coverage.
Reviewed designs and mapped out test plans to ensure thorough coverage and alignment with project requirements.
Managed and assessed company-wide development logs to effectively triage issues to the appropriate squads.
Led unscripted testing efforts, organized combined team meetings, created detailed Development Logs with instructions, and tracked testing progress and bug identification.
Oversaw the overall quality of software within the team, ensuring adherence to timelines and project milestones.

Student Teacher

The Pennsylvania State University at Altoona Area High School

08.2021 - 01.2022

Implemented and created relevant and rigorous lesson plans while individualizing lessons according to students' interests, strengths, and needs.
Collaborated with the co-teacher to plan unit-long and week-long goals.
Used videos, lectures and moderated discussions to engage students during class.

Summer Camp Counselor

Hempfield Recreation Center

06.2020 - 08.2021

Planned, led, and implemented camp programs for children.
Provided high-quality educational and recreational opportunities for campers.
Supervised campers to ensure their safety, development, growth, and general well-being.
Developed events and programs in consideration of needs, abilities and interests of participants.

Education

Bachelor of Science - Secondary English Education, English

The Pennsylvania State University

University Park, PA

05.2022

Skills

Project management and curriculum development
Lesson and classroom management
Software testing and bug tracking

Automated testing and test case design
Onboarding and training programs
Software test plan creation

Timeline