Leah Haywood
Berwick
Summary
Dynamic Registered Nurse, Real Estate Sales Agent and Administrative Coordinator with a proven track record. Excelled in critical thinking and marketing expertise, achieving over $11M in sales in 2020 and significantly improving client satisfaction. Expert in quality improvement and schedule management, leveraging skills to enhance operational efficiency and outcomes.
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Registered Nurse, Operating Room
Ochsner Healthcare Systems
01.2023 - Current
- Advocated for and strived to protect health, safety, and rights of patient.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Provided effective bedside care to patients before and after procedures to deliver comfort.
- Collaborated with members of patients' healthcare team to deliver appropriate level of care.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Real Estate Sales Agent
Better Homes and Gardens, Elliott Coastal Living
04.2015 - Current
- Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
- Generated leads for sales and rental properties through cold calls and referrals.
- Coordinated appointments to show marketed properties.
- Used RPR, Paragon, Outlook 365, etc to list and track properties in local area, complete in-process sales and update client information.
- Closed over $11,000,000 in deals in 2020 and increased overall revenue by 50% yearly for 3 years.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Communicated with clients to understand property needs and preferences.
Registered Nurse, Labor and Delivery
Aya Healthcare
02.2021 - 01.2023
- Coordinated care of low and high-risk laboring women of childbearing age and immediate stabilization of newborn following delivery.
- Assisted physician during delivery, examination and surgical procedures by anticipating needs, encouraging patient, and attending to baby after birth.
- Developed and implemented strategies to improve labor and delivery processes and patient outcomes.
Administrative Coordinator
Haywood Home Improvements
01.2013 - 01.2023
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Completed bi-weekly payroll for employees.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
- Created customizable template on Microsoft Word for invoices.
- Created spread sheets on Excel to track invoices, payments, supplies and revenue.
Registered Nurse, Labor and Delivery
Stanly Regional Medical Center
07.1988 - 10.2012
- Coordinated care of low and high-risk laboring women of childbearing age and immediate stabilization of newborn following delivery.
- Worked closely with doctors and midwives in coaching pregnant women through childbirth and post-natal recovery.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Participated in implementing and teaching computer charting system from paper charting. Obtained Super User status for the system, Meditech.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Created the 6 week nurse schedule for 36 nurses covering 24/7 shifts.
Education
No Degree - Real Estate
Pinnacle Real Estate Academy
Myrtle Beach, SCDipoloma of Nursing - Nursing
Mercy School of Nursing
Charlotte, NC06-1990
Skills
- Critical thinking
- Quality improvement
- Schedule management
- Marketing expertise
- Database management
- Office inventory management
Accomplishments
2018 Silver Award - Better Homes and Gardens
2021 Emerald Elite Award - Better Homes and Gardens (The highest category, Emerald Elite, is awarded to the top 2 percent of all affiliated sales associates and teams in the BHGRE® network.)
Certification
- PALS - Pediatric Advanced Life Support
- ACLS - Advanced Cardiac Life support
- BLS - Basic Life Support
- LA Nursing License - with multi state endorsement
- Licensed Real Estate Salesperson in SC - Active
Additional Information
Proficient with all Word programs, outlook 365 and Excel as well as Apple pages and numbers programs. Exemplary time management, communication and organizational skills.
Timeline
Registered Nurse, Operating Room
Ochsner Healthcare Systems
01.2023 - Current
Registered Nurse, Labor and Delivery
Aya Healthcare
02.2021 - 01.2023
Real Estate Sales Agent
Better Homes and Gardens, Elliott Coastal Living
04.2015 - Current
Administrative Coordinator
Haywood Home Improvements
01.2013 - 01.2023
Registered Nurse, Labor and Delivery
Stanly Regional Medical Center
07.1988 - 10.2012
- PALS - Pediatric Advanced Life Support
- ACLS - Advanced Cardiac Life support
- BLS - Basic Life Support
- LA Nursing License - with multi state endorsement
- Licensed Real Estate Salesperson in SC - Active
No Degree - Real Estate
Pinnacle Real Estate Academy
Dipoloma of Nursing - Nursing
Mercy School of Nursing
Similar Profiles
Dana WilliamsonDana Williamson
Supervisor of Operations at Ochsner Healthcare SystemsSupervisor of Operations at Ochsner Healthcare Systems
Corey ButlerCorey Butler
Security Officer at Ochsner Healthcare SystemsSecurity Officer at Ochsner Healthcare Systems
Kimberly NeylonKimberly Neylon
Registered Nurse, Emergency Department at Ochsner Healthcare SystemsRegistered Nurse, Emergency Department at Ochsner Healthcare Systems