Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Leah Krause

Pittsburgh

Summary

At Rivers Casino Pittsburgh, I am a knowledgeable cocktail server with proven track record in delivering exceptional customer service and creating memorable guest experiences. Skilled in managing high-volume environments and ensuring patron satisfaction. Demonstrated ability to work effectively under pressure while maintaining positive and engaging attitude.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Cocktail Server

Rivers Casino Pittsburgh
01.2018 - Current
  • Provided attentive service, regularly checking in on large number of guests to ensure their needs were met.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.
  • Increased repeat clientele by building rapport with patrons and anticipating their preferences.
  • Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
  • Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.

Education

High School Diploma -

Somerset Area High School
05-2012

Skills

  • Visual data representation
  • Machine learning
  • SQL
  • Python programming
  • Tableau
  • Data cleaning
  • Google Sheets
  • Speed and efficiency
  • Customer service
  • Reliability and punctuality

Certification

  • Google Data Analytics Professional Certificate - Google
  • Google Advanced Data Analytics Professional Certificate - Google

Timeline

Cocktail Server

Rivers Casino Pittsburgh
01.2018 - Current

High School Diploma -

Somerset Area High School

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Leah Krause