Lealaina Demosky
Greensburg
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills. As your employee, I plan to dedicate myself to the job and tasks at hand, I am ready to work hard and exceed all expectations. I’m excited to start!
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Red Lobster
07.2021 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with team members and guests.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest needs.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Delivery Driver
Domino's Pizza
06.2024 - 09.2024
- Delivered pizzas to customers, doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries, keeping the food hot and fresh.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Verified accuracy of all deliveries against order forms.
Server
Olive Garden
09.2024 - 03.2025
- Speed of service and guests needs were always followed orderly and efficiently.
- Satisfied customers needs by taking orders with care, listening effectively and maintaining a positive attitude.
- Learned the POS system and entered in orders quickly and accurately.
- Always used any down time to help restock, assist team members by working together and keep the dining room clean and organized.
- Always on time, reliable, efficient, and friendly to everyone.
Education
High School Diploma -
Greensburg Salem High School
Greensburg, PA06.2022
Skills
- Strong work ethic
- Excellent customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Professional appearance
- Team work cooperation
- Communicating effectively
- Cashiering
- Offering assistance
- Dedication
- Reliability
Certification
RAMP Certified
Timeline
Server
Olive Garden
09.2024 - 03.2025
Delivery Driver
Domino's Pizza
06.2024 - 09.2024
Server
Red Lobster
07.2021 - 05.2024
High School Diploma -
Greensburg Salem High School
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