Leann Bannister
Philadelphia
Summary
To strategize and utilize accrued skills in maximizing the administrative needs of patients and staff.
Overview
5
5
years of professional experience
Work History
Patient Treatment Coordinator (Geriatrics)
Direct Mobile Dental
05.2024 - Current
- Maintain patient accounts by obtaining, recording and updating personal, financial and insurance information
- Conduct a consultation to understand a patient's oral health history and concerns
- Accurately chart all examination findings on the behalf of physician
- Work with physicians to diagnose and prepare treatment plans
- Present treatment fees and discuss financial arrangements
- Contact patients' and/or power of attorney to discuss treatment and payment options, if needed
- Contact nursing facilities to schedule patients for treatments at nursing facilities or in office, and review protocol for medical clearances or medications
- Take incoming calls regarding any questions or concerns about treatment or from nursing facility
- Complete audits for designated nursing facilities with treatment status to maintain compliance
- Maintain all HIPAA regulations.
Patient Service Coordinator (Administrative Support Navigator)
Shady Grove Fertility
03.2022 - 05.2024
- Coordinated with nursing staff and providers to provide adequate times for appointment scheduling
- Managed provider's schedules for appointments, visits and meetings
- Maintained patient accounts by obtaining, recording and updating personal, financial and insurance information
- Filed and provided patient information through various systems and assisted doctors with reviewing records for new patients
- Optimized patients' satisfaction, provider time and treatment room utilization by assessing minimum patient needs and scheduling accordingly
- Assisted in training incoming patient services representatives and new advancements
- Addressed customer/patient issues and insured effective short-term and long-term resolutions
- Provided timely feedback to the practice regarding service failures or patient concerns
- Maintained all HIPAA regulations.
Daycare Teacher
Kingdom Kids Child Development Center
11.2019 - 12.2021
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
Education
Bachelors of Science - Psychology
Pennsylvania State University-World Campus
05-2024
Skills
- Microsoft Office
- Excel
- Word
- Google Sheets
- Google Docs
- NextGen
- Phreesia
- SoftDent
- HIPAA Compliance
Timeline
Patient Treatment Coordinator (Geriatrics)
Direct Mobile Dental
05.2024 - Current
Patient Service Coordinator (Administrative Support Navigator)
Shady Grove Fertility
03.2022 - 05.2024
Daycare Teacher
Kingdom Kids Child Development Center
11.2019 - 12.2021
Bachelors of Science - Psychology
Pennsylvania State University-World Campus
Similar Profiles
Helene KearneyHelene Kearney
Administrative Manager at Direct Mobile Dental ServicesAdministrative Manager at Direct Mobile Dental Services
Ahlam BsharatAhlam Bsharat
Dental Receptionist/Dental Assistant at Direct Mobile Dental ServicesDental Receptionist/Dental Assistant at Direct Mobile Dental Services
Matthew RodriguezMatthew Rodriguez
Sales Representative at Mobile Home Factory DirectSales Representative at Mobile Home Factory Direct
Odile RodriguezOdile Rodriguez
Integrated Care Coordinator – Psychiatry & MAT at Nueva Vida Behavioral Center - Casa De Consejeria Y Salud IntegralIntegrated Care Coordinator – Psychiatry & MAT at Nueva Vida Behavioral Center - Casa De Consejeria Y Salud Integral
Caleb JaramilloCaleb Jaramillo
Live Studio Show Director at ACC on ESPN Network ExtraLive Studio Show Director at ACC on ESPN Network Extra