Leanne Hickey-Leach

• Assisted in preparing and dispensing medications under supervision.
• Maintained accurate inventory levels, ensuring timely reordering of supplies.
• Supported pharmacists in managing prescription records and patient profiles.
• Learned medication safety protocols and proper handling techniques.
• Engaged with customers to provide information on over-the-counter products.
• Utilized pharmacy software for processing prescriptions and tracking inventory.
• Ensured cleanliness and organization of pharmacy workspaces for optimal efficiency.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Small buisness owner, reselling vintage clothing, housewares and jewelry.