Jason L Corrick
Pittsburgh
Summary
Detail-oriented and highly motivated professional dedicated to achieving operational excellence through innovative thinking and creative problem-solving. A proactive approach enables strategic observation and reflection on potential challenges, ensuring preparedness for obstacles. Proven ability to quickly adapt to new technologies while embracing challenges, complemented by strong analytical skills that drive effective solutions. Committed to continuous improvement and delivering results in dynamic environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Inside Technical Sales Manager
Chromalox
04.2025 - Current
- Led cross-functional teams to develop and implement strategic sales initiatives.
- Developed and delivered technical presentations to key stakeholders, enhancing product understanding.
- Collaborated with engineering teams to customize solutions based on client requirements.
- Mentored junior sales staff, fostering skills in technical knowledge, and customer engagement while supporting professional growth within the team.
- Implemented best practices within technical sales team, streamlined sales processes, improving efficiency in lead generation and follow-up activities.
- Championed product innovation by collaborating closely with engineering teams, ensuring offerings met evolving customer requirements while maintaining profitability margins.
- Enhanced team collaboration through regular meetings and open communication channels, resulting in a more cohesive unit working towards common goals.
- Built strong customer relationships through consistent communication and understanding of client needs.
Technical Sales Engineer
Chromalox
10.2022 - Current
- Develop creative engineered solutions for clients through understanding of their applications.
- Prepare timely technical pricing proposals. Use engineering tools to size thermal heating applications based on specific customer requirements.
- Supports pre-sales activities, responds to technical inquiries, and provides technical solutions.
- Consolidate client application details and initiate quotes on highly complex applications for review by alternate internal engineering resources as needed.
- Lend consultive engineering guidance across various products lines and market sectors.
- Provide premium solutions that are efficient and profitable for Chromalox and our clients.
- Act as a liaison between the client and the organization including, but not limited to, engineering, planning, purchasing, production, credit, and marketing.
- Drive sales growth through building relations and following up with clients to determine how our products can support and exceed their needs.
- Identify competitive situations and review price options through proper channels.
- Coordinate resolution of client concerns and escalate business at risk situations, as required.
- Promptly follow up on assigned sales leads.
Engineering Support Specialist
Neff Automation
08.2021 - 10.2022
- Provided phone/email support for electrical, pneumatic, mechanical, robotic, and industrial controls.
- Liaison for 3rd party customers.
- Proficient in analyzing and comprehending basic electrical and/or pneumatic schematics.
- Understand customer needs/specifications to help them select appropriate solution (product).
- Crossed reference competitors’ product to best NEFF represented alternative.
- Considered alternate methods for satisfying customer orders as needed, i.e. conversion of in-stock parts, ordering from outside distributors, etc. Advises customers on the best solution.
- Demonstrated expertise in product specifications and applications, effectively advising customers and proactively anticipating their part-related requirements.
- Proficiently handled inbound customer calls, expertly assisting clients in identifying their product requirements, resolving inquiries, processing new orders, and offering quotes for future orders.
- Utilized established software programs to verify or create customer accounts, maintained documentation of past orders, quotes, pricing and discounts with high degree of accuracy.
- Priced availability and delivery options to customer with follow-up documentation sent to customer and maintains quote pending file with high degree of accuracy.
Customer Support Specialist
AT&T
09.2020 - 08.2021
- Troubleshoot problems with customers to resolve complex customer inquiries, complaints, and billing questions.
- Cultivates and maintains customer relationships, handles situations that may require adaptation of response or extensive research for customer issue resolution.
- Promote and sell products and services in addition to confirming sales that are tailored to customers’ needs.
- Effectively maintain a backlog with Superior Case Management Skills.
- Perform Case Triage, by gathering pertinent information and executing appropriate case distribution.
- Assist in New Customer Enablement and Onboarding.
- Handle a range of inquiries related to AlienVault / AT&T Cyber Security Product and Services.
- Create, and manage internal and external customer-facing documentation.
- Collaborate cross-functionally with other internal AT&T / AlienVault departments to ensure an effortless customer experience.
- Adhere to existing Standard Operating Procedures.
- Drive proactive customer activities.
- Meet Individual and Team Operational Goals and Objectives.
Education
Bachelor of Science - Engineering Science
Wheeling Jesuit University
Wheeling, WV08.2019
Associate of Applied Science - Engineering Technology
Belmont College
Belmont, WV05.2017
Skills
- Creating Engineering Orders/Authorizations
- Planning and Organization
- SaaS and B2B Sales
- Evaluation and Communication
- Engineering support and problem solving
- Customer satisfaction and engagement
- Sales operations
- Sales process optimization
- Sales enablement and coaching
- Time management
- Reliability
- Team leadership and motivation
Certification
- C++
- SQL
Timeline
Inside Technical Sales Manager
Chromalox
04.2025 - Current
Technical Sales Engineer
Chromalox
10.2022 - Current
Engineering Support Specialist
Neff Automation
08.2021 - 10.2022
Customer Support Specialist
AT&T
09.2020 - 08.2021
Bachelor of Science - Engineering Science
Wheeling Jesuit University
Associate of Applied Science - Engineering Technology
Belmont College