Leeia Rohrman
Ellwood City
Summary
Dynamic sales associate with strong skills in product knowledge and customer assistance. Proven ability to enhance customer satisfaction through effective communication and relationship selling.
Overview
4
4
years of professional experience
Work History
Sales Associate
Diehl Automotive
Grove City
04.2026 - Current
- Developed in-depth knowledge of latest automotive models and promotions to enhance customer interactions.
- Guided customers in selecting vehicles by clarifying features and benefits to meet their needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Welcomed customers and delivered exceptional service to foster a positive shopping experience.
- Built and maintained relationships with peers and upper management to drive team success.
Sales Associate
Ron Lewis Chrysler Dodge Jeep Ram Cranberry
Cranberry
05.2022 - 03.2026
- Maintained product knowledge on latest automotive models and promotions.
- Collaborated with team members to enhance customer service experience.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Built and maintained relationships with peers and upper management to drive team success.
Wait Staff Member
Tracks End Restaurant
Ambridge
12.2021 - 05.2022
- Coordinated with kitchen staff to facilitate prompt food delivery.
- Handled guest inquiries and resolved complaints professionally.
- Followed up with customers during meals to confirm satisfaction with food and service.
- Greeted and welcomed customers, providing them with menus.
- Managed inventory of condiments and utensils to enhance customer experience.
Education
High School Diploma -
Riverside
Ellwood City06-2010
Skills
- Sales techniques
- Product knowledge
- Customer assistance
- Relationship selling
- Complaint resolution
- Cash handling
- Telephone etiquette
- Effective communication
- Excellent people skills
- Adaptability to change
- Relationship management
- Vehicular sales
Timeline
Sales Associate
Diehl Automotive
04.2026 - Current
Sales Associate
Ron Lewis Chrysler Dodge Jeep Ram Cranberry
05.2022 - 03.2026
Wait Staff Member
Tracks End Restaurant
12.2021 - 05.2022
High School Diploma -
Riverside