Leenah Ragabi
Glen Rock
Summary
Sales associate with proven success at TJX Companies, specializing in customer service and cash register operations. Enhanced customer loyalty through effective engagement and problem-solving skills. Strong team collaborator with a focus on organized merchandise displays, ensuring a seamless shopping experience. Committed to achieving store goals and adapting to changing environments.
Overview
2
2
years of professional experience
Work History
Sales Associate
TJX Companies
Westminister
05.2024 - Current
- Assisted customers in selecting merchandise and providing detailed product information.
- Processed transactions accurately using point-of-sale systems to ensure efficiency.
- Maintained store displays and organized merchandise to enhance visual appeal.
- Resolved customer inquiries and complaints in a professional and timely manner.
- Collaborated with team members to achieve store goals and improve customer experience.
- Engaged customers to promote loyalty programs and special offers effectively.
- Participated in inventory management by restocking shelves and conducting counts.
- Ensured cleanliness and organization of sales floor and fitting rooms for optimal shopping conditions.
Backroom Associate
TJX Companies
Westminster
05.2024 - Current
- Organized merchandise in backroom for efficient retrieval and stocking.
- Assisted team with unloading shipments and sorting products accurately.
- Followed safety protocols while handling equipment and managing inventory tasks.
- Communicated with sales floor staff regarding stock availability and replenishment needs.
- Processed damaged goods for return or disposal as directed.
Cashier
TJX Companies
Baltimore
03.2023 - 05.2024
- Processed customer transactions efficiently and accurately at retail location.
- Assisted customers with product inquiries and provided excellent service.
- Maintained cleanliness and organization of checkout area throughout shifts.
- Handled cash register operations, ensuring proper cash management procedures.
- Resolved customer complaints promptly to enhance shopping experience.
- Trained new cashiers on checkout procedures and company policies effectively.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Diploma -
Chesapeake
Baltimore06-2023
Skills
- Customer service
- Cash register operations
- Sales promotion
- Team collaboration
- Time management
- Problem solving
- Customer engagement
- Organizational skills
- Flexible schedule
- Payment processing
- Store opening and closing
- Safety protocols
- Delivery processing
- Stock replenishment
- Merchandising assistance
Timeline
Sales Associate
TJX Companies
05.2024 - Current
Backroom Associate
TJX Companies
05.2024 - Current
Cashier
TJX Companies
03.2023 - 05.2024
High School Diploma -
Chesapeake
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