Leigh Jacobs
Freelance
Port Matilda
6
years of professional experience
Experienced with guest interactions and issue resolution. Utilizes effective communication to enhance guest satisfaction and loyalty. Track record of maintaining welcoming and efficient service environment.
Work History
House and Pet Sitter
5 Years 11 Months- Provided reliable house and pet sitting services, ensuring safety and comfort for pets in client homes.
- Developed personalized care routines that addressed specific needs of various pets, enhancing their well-being.
- Managed daily schedules for feeding, walking, and medication administration, maintaining consistency in pet care.
- Communicated effectively with clients to discuss pet behavior and health updates, fostering trust and satisfaction.
- Implemented efficient time management techniques to balance multiple client engagements successfully.
- Enhanced client relationships through proactive follow-ups post-service, resulting in repeat business opportunities.
- Managed a variety of household tasks, including mail collection, plant care, trash removal, and light cleaning to maintain a clean living environment for clients'' return.
- Communicated with homeowner via phone or text.
- Built strong relationships with repeat customers based on trustworthiness professionalism exceptional attention detail.
- Maintained a flexible schedule to accommodate client needs, including last-minute bookings and extended stays.
Youth Ice Hockey Coach
4 Years 7 Months- Designed and implemented practice plans to enhance player skills and teamwork.
- Conducted strategic assessments of player performance to identify areas for improvement.
- Led training sessions focusing on skill development, game strategies, and sportsmanship.
- Mentored junior coaches, providing guidance on effective coaching techniques and team management.
- Collaborated with parents and stakeholders to promote positive team culture and community involvement.
- Analyzed opponent strategies to develop tailored game plans that maximize team strengths during competitions.
- Created a positive environment that attracted prospective players and retained existing talent by emphasizing personal growth, skill development, and team success.
- Ensured all athletes remained academically eligible throughout their participation in the program by monitoring academic progress closely.
- Developed strong relationships with parents, addressing concerns promptly and maintaining open lines of communication throughout the season.
- Cultivated a positive team culture by promoting sportsmanship, teamwork, and dedication among players.
- Educated novice hockey players in gameplay and skating.
Daycare Teacher
1 Year 4 Months- Designed and implemented age-appropriate lesson plans to enhance children's cognitive development.
- Facilitated daily activities promoting social skills and emotional growth among preschoolers.
- Collaborated with parents to provide updates on child progress and address concerns effectively.
- Monitored classroom environment to ensure safety and compliance with health regulations.
- Trained new staff on classroom management techniques and curriculum standards for consistency.
- Evaluated student progress regularly, adapting teaching methods to meet individual needs efficiently.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
Shift Team Leader- Ice Rink
2 Years 1 Month- Led team in daily operations, ensuring adherence to safety protocols and quality standards.
- Trained new staff on operational procedures and equipment usage to enhance performance.
- Coordinated workflow schedules, optimizing staff assignments for efficiency and productivity.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
Education
High School Diploma
- 3.8 GPA
- Apart of the Mini Thon Committee
- Volunteered at local camps and churches
- Team Captain of High School Club Ice Hockey team
- Varsity letter in Ice Hockey and Field Hockey
- Career and Technical Courses: Sports Medicine, Personal Training
Skills
Flexibility
Initiative-taking
Emergency preparedness
Trustworthiness
Problem-solving
Phone and email communication
Decision-making
Childcare experience
Punctuality
Time management
Timeline
Daycare Teacher
Kids Court Child Care and Learning
07.2024 - 11.2025Read More
Youth Ice Hockey Coach
USA Hockey
09.2021 - 04.2026Read More
Shift Team Leader- Ice Rink
Penn State
01.2021 - 02.2023Read More
House and Pet Sitter
Freelance
08.2020 - CurrentRead More
State College Area High School
High School Diploma
Read More