Detail-oriented professional with a versatile background in food service and customer interaction. Known for strong time management and teamwork skills, contributing to optimized dining experiences and efficient service delivery.
Overview
5
5
years of professional experience
Work History
Server Assistant
High Cotton Restaurant
Charleston
01.2025 - Current
Supported servers in delivering food and beverages promptly, enhancing customer satisfaction.
Maintained cleanliness of dining areas and ensured proper table settings.
Restocked supplies to maintain inventory levels throughout shifts.
Interacted with guests to provide exceptional service and resolve inquiries, contributing to a positive dining experience.
Observed dining room flow to optimize table turnover rates, improving overall service efficiency.
Prepared utensils, napkins, and condiments for efficient service during busy periods.
Cleared dishes after courses for prompt table maintenance.
Shift Manager
Rita's Ice
Souderton
05.2023 - 08.2024
Supervised daily operations of ice cream shop, ensuring smooth shift transitions and efficient service.
Trained and mentored new staff on customer service protocols and food safety standards, enhancing team capabilities.
Maintained cleanliness and organization of work areas and customer spaces to foster a welcoming environment.
Resolved customer complaints effectively to enhance satisfaction and loyalty.
Cashier
Borough Bagels
Doylestown
09.2021 - 05.2023
Processed customer transactions with a focus on speed and accuracy, ensuring a smooth checkout experience.
Managed cash register and handled payments effectively.
Delivered friendly and prompt service to foster positive customer interactions.
Assisted customers with menu selections and special requests.
Maintained cleanliness and organization of service area to support operational efficiency and customer satisfaction.
Stocked supplies and ensured product availability during peak hours.