Summary
Overview
Work History
Education
Skills
Timeline
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Leila Fadel

Pittsburgh,PA

Summary

Hardworking Bartender with experience in fine dining establishments. Committed to upholding the highest standards of customer service and safe food and alcohol practices.

Overview

11
11
years of professional experience

Work History

Kitchen Prep Cook

Forma Pasta
10.2023 - Current
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Measured and mixed ingredients according to precise recipes for best results.

Bartender

The Summit
09.2018 - Current
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Cultivated strong relationships with repeat guests, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.

Bartender/Server

Roger Li Group - Umami/The Parlor
05.2023 - 05.2024
  • Consistently provide prompt service, manage cash and payments, and maintain guest satisfaction.
  • Provide a positive guest experience, cater to all requests, and resolve service issues in a timely manner.
  • Preparing alcoholic and non-alcoholic beverages for all patrons

Bartender/Server

Deshantz Group - Poulet Bleu/ Fish nor Foul
06.2021 - 05.2023
  • Shared knowledge of menu items and flavors, enabling guests to make personal decisions based on taste and interest.
  • Carried out complete opening and closing duties to keep the restaurant working efficiently and teams ready to meet guest needs.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients, and cooking methods.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Bartender

Altius
07.2014 - 08.2018
  • Performed opening and closing duties, printing sales reports, setting up for the shift, preparing cash drawers, and taking inventory.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles, and expertly pair food and drinks.
  • Served high customer volumes during special events, nights, and weekends.

Education

Master of International Development - Human Security

University of Pittsburgh
Pittsburgh, PA
12-2022

Bachelor of Science - Digital Film Production

The Art Institute of Pittsburgh
Pittsburgh, PA
04-2016

Skills

  • Safe alcohol service
  • Guest relations
  • Guest satisfaction
  • Teamwork
  • Flexibility
  • Excellent communication
  • Professionalism
  • Attention to detail

Timeline

Kitchen Prep Cook

Forma Pasta
10.2023 - Current

Bartender/Server

Roger Li Group - Umami/The Parlor
05.2023 - 05.2024

Bartender/Server

Deshantz Group - Poulet Bleu/ Fish nor Foul
06.2021 - 05.2023

Bartender

The Summit
09.2018 - Current

Bartender

Altius
07.2014 - 08.2018

Master of International Development - Human Security

University of Pittsburgh

Bachelor of Science - Digital Film Production

The Art Institute of Pittsburgh
Leila Fadel