Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach.
Overview
24
24
years of professional experience
1996
1996
years of post-secondary education
Work History
Online Personal Shopper
Wholefoods Grocery store
Pittsburgh
01.2019 - Current
Selected high-quality products based on customer preferences and dietary restrictions.
Communicated with customers to understand their shopping needs and preferences.
Managed online orders using Wholefoods' digital shopping platform effectively.
Satisfied customers with quick, accurate service under tight deadlines.
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Online Personal Shopper
Amazon
03.2019 - 09.2022
Selected high-quality products based on customer preferences and dietary restrictions.
Communicated with customers to understand their shopping needs and preferences.
Managed online orders using Wholefoods' digital shopping platform effectively.
Satisfied customers with quick, accurate service under tight deadlines.
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Housekeeper/Laundry Attendant
Caring heights Community Care rehabilitation
Coraopolis
09.2017 - 12.2018
Cleaned resident rooms and common areas to maintain a hygienic environment.
Managed laundry services, ensuring timely washing and folding of linens and clothing.
Assisted with meal setup and cleanup in dining areas for resident satisfaction.
Collaborated with team members to maintain cleanliness throughout the facility.
Cleaned bathrooms, including toilets, tubs, showers and sinks.
Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Changed bed linens and towels, tidied up rooms.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Emptied trash receptacles throughout the property.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
Laundered sheets and removed stains to restore linens to pristine condition.
Assisted in laundry services including washing, drying, and folding linens.
Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
Operated laundry machines to clean linens and resident clothing efficiently.
Sorted, washed, dried, and folded laundry items according to care standards.
Followed infection control protocols during all laundry processes diligently.
Kept work area neat, clean and organized at all times.
Personal Care Assistant
Chartiers manor
McKees Rocks
04.2004 - 10.2008
Assisted residents with daily personal care routines and hygiene needs.
Supported activities of daily living, including meal preparation and feeding assistance.
Maintained a clean and safe environment for residents in accordance with facility standards.
Communicated effectively with residents, families, and healthcare staff to address needs.
Provided companionship and emotional support to enhance residents' quality of life.
Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
Made beds, swept floors, and sanitized surfaces to support activities of daily living.
Maintained daily living standards by assisting clients with personal hygiene needs.
Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
Participated in recreational activities with clients such as reading books, playing cards or board games.
Maintained clean and well-organized environment for client happiness and safety.
Encouraged residents to participate in activities of daily living to enhance personal dignity.
Followed care plan and directions to administer medications.
Personal Care Assistant
Rose personal care home
Coraopolis
01.2002 - 01.2003
Assisted residents with daily personal care routines and hygiene needs.
Supported activities of daily living, including meal preparation and feeding assistance.
Maintained a clean and safe environment for residents in accordance with facility standards.