Lenita Jones
Philadelphia
Summary
Dynamic General Manager with a proven track record in operations management, team building, and staff development. Expertise in problem resolution and enhancing store performance through strategic planning and effective communication.
Results-driven professional with extensive experience in leadership and operational excellence. Skilled in training, coaching, and managing teams to achieve high performance and customer satisfaction. Committed to fostering professional growth and aligning team goals with organizational objectives.
Accomplished General Manager with strong skills in operations management and problem resolution. Known for driving team collaboration and enhancing inventory control processes to improve profitability. Ready to leverage expertise to optimize store performance.
Overview
20
20
years of professional experience
Work History
General Manager
Advanced Auto Parts
Bensalem, PA
04.2022 - Current
- Oversaw daily operations to ensure optimal efficiency and customer satisfaction.
- Developed and implemented strategic plans to enhance store performance and profitability.
- Managed inventory control processes, reducing excess stock and improving turnover rates.
- Led a team of managers, providing mentorship and fostering professional development.
- Conducted regular performance evaluations, aligning team goals with organizational objectives for continuous improvement.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Store Manager
Family Dollar
Philadelphia, PA
08.2017 - 04.2022
- Managed daily store operations, ensuring compliance with corporate policies and standards.
- Trained and mentored new staff, fostering a collaborative team environment.
- Implemented inventory management strategies, reducing stock discrepancies significantly.
- Analyzed sales data to identify trends and optimize product placement.
Area Supervisor
Ross Dress for Less
Plymouth Meeting, PA
01.2007 - 07.2017
- Supervised daily operations to enhance team productivity and ensure compliance with company policies.
- Trained and mentored staff on operational procedures, fostering a collaborative work environment.
- Implemented inventory management strategies to optimize stock levels and reduce shrinkage.
- Conducted performance evaluations, providing constructive feedback to improve employee efficiency.
Education
High School Diploma -
Murrell Dobbins High School
Philadelphia, PASkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Training and coaching
- Staff management
- Staff training/development
- Staff supervision
- Employee scheduling
- Verbal and written communication
Languages
English
Timeline
General Manager
Advanced Auto Parts
04.2022 - Current
Store Manager
Family Dollar
08.2017 - 04.2022
Area Supervisor
Ross Dress for Less
01.2007 - 07.2017
High School Diploma -
Murrell Dobbins High School