Leon Gonzalez
Laurys Station
Summary
Highly motivated with strong foundation in business principles. Proven ability to deliver exceptional customer service. Seeking to leverage customer service skills and strong ethic to pursue a professional career in business.
Overview
2
2
years of professional experience
Work History
Receptionist
Parkview Inn
Allentown
06.2024 - Current
- Greeted and assisted guests with check-in/check-out processes, ensuring a smooth and efficient experience
- Handled cash, credit card transactions, and reconciled daily financial reports with 100% accuracy
- Managed multi-line phone systems, answering inquiries, booking reservations, and addressing guest concerns
Assistant
Estrella Auto Repair
Allentown
01.2023 - 10.2024
- Verified customer identification, collected payment, and issued tickets for parking lot access.
- Greeted customers and opened car doors to enhance service.
- Handled account payments, collected cash and processed credit card charges.
- Inspected vehicles for damage upon arrival and departure from lot.
- Polished vehicle exteriors to remove scratches and swirl marks, restoring shine.
- Kept detailed records of services performed on each vehicle for billing and tracking purposes.
- Repaired, replaced and adjusted brakes.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Removed old oil, replaced filters, and added correct amounts of fluids.
- Aligned wheels using special alignment equipment and wheel-balancing machines.
Education
High School Diploma -
Parkland High School
Orefield, PAExtracurricular Activities
- United Way Of the Greater Lehigh Valley
Awarded to individuals and organizations that demonstrate leadership and a commitment to equity, justice, and community empowerment.
- Amateur Boxer
Demonstrated discipline and commitment through regular training sessions, balancing academics and rigorous practice schedules. Exhibited leadership qualities by mentoring younger or less experienced boxers, fostering a supportive and motivating environment.
Awards
- United Way Leadership Award
- Honor Roll Student
- National Junior Golden Gloves Pennsylvania State Champion, 2024
- Awesomefest Champion, 2023
- Second Place USA Boxing National Junior Olympics, 2023
Timeline
Receptionist
Parkview Inn
06.2024 - Current
Assistant
Estrella Auto Repair
01.2023 - 10.2024
High School Diploma -
Parkland High School