Leslie McGlynn
Central Penn Bank & Trust
Selinsgrove
41
years of professional experience
Collaborative Loan Processor known for a dedicated work ethic and sound judgment. Expertise in managing high-volume tasks while delivering exceptional service and fostering teamwork to enhance operational effectiveness and client satisfaction.
Work History
Loan Processor
8 Years 5 Months- Processed loan applications efficiently, ensuring compliance with regulatory guidelines.
- Reviewed and verified financial documents for accuracy and completeness.
- Coordinated communication between borrowers, underwriters, and closing agents to streamline processes.
Client Relations
6 Years 2 Months- Improved client relations with timely communication updates regarding case progress and status changes.
- Mentored new hires, providing guidance on best practices in client relations and company policies.
- Managed high call volumes with professionalism, resulting in improved client relations.
- Provided excellent customer service and account regulation, strengthening client relations and boosting revenue.
Senior Teller
26 Years 9 Months- Supervised daily operations of teller line, ensuring compliance with bank policies and procedures.
- Trained and mentored junior tellers to enhance service quality and operational efficiency.
- Analyzed customer transactions to identify trends and recommend tailored banking solutions.
- Collaborated with branch management to develop strategies for achieving sales goals and targets.
- Delivered exceptional service while managing high-volume cash transactions during peak business hours without compromising accuracy or efficiency levels.
Education
High School Diploma
Skills
Data entry
Teamwork and collaboration
Information verification
Regulatory compliance
File management
Document review
Loan disclosures
Attention to detail
Dedicated work ethic
Customer service
Sound judgment
Loan closing
Timeline
Loan Processor
Central Penn Bank & Trust
03.2018 - CurrentRead More
Client Relations
Companion Animal Hospital Of Selinsgrove
03.2012 - 05.2018Read More
Senior Teller
M&T Bank
03.1985 - 12.2011Read More
Selinsgrove Area High School
High School Diploma
Read More