Leslie McKlaine
Birdsboro,PA
Summary
Strong background in customer service. Skilled in effective communication, problem-solving, and adaptability and positive client interactions.
Overview
18
18
years of professional experience
Work History
Delivery Driver
GrubHub
Birdsboro, PA
01.2025 - Current
- Navigated delivery routes efficiently to ensure timely package arrival.
- Loaded and unloaded goods, maintaining proper safety protocols during transit.
- Communicated effectively with customers to confirm delivery details and address inquiries.
Manager
Super Cuts Salon
Reading, PA
02.2008 - 08.2016
- Supervised daily salon operations to ensure high-quality service delivery.
- Trained and mentored staff on customer service best practices and techniques.
- Executed diverse haircuts and color treatments tailored to individual client preferences.
- Assisted in training junior stylists on techniques and best practices for service delivery.
- Maintained cleanliness and organization of workstation, contributing to salon efficiency.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Implemented upselling strategies for products, increasing overall sales within the salon environment.
- Managed 2 stores and oversaw all aspects of daily operations.
Education
High School Diploma -
Pottstown Senior High School
Pottstown, PASkills
- Positive attitude
- Customer service
- Teamwork and collaboration
- Management experience
Timeline
Delivery Driver
GrubHub
01.2025 - Current
Manager
Super Cuts Salon
02.2008 - 08.2016
High School Diploma -
Pottstown Senior High School