Summary
Overview
Work History
Education
Skills
Timeline
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Leslie McKlaine

Birdsboro,PA

Summary

Strong background in customer service. Skilled in effective communication, problem-solving, and adaptability and positive client interactions.

Overview

18
18
years of professional experience

Work History

Delivery Driver

GrubHub
Birdsboro, PA
01.2025 - Current
  • Navigated delivery routes efficiently to ensure timely package arrival.
  • Loaded and unloaded goods, maintaining proper safety protocols during transit.
  • Communicated effectively with customers to confirm delivery details and address inquiries.

Manager

Super Cuts Salon
Reading, PA
02.2008 - 08.2016
  • Supervised daily salon operations to ensure high-quality service delivery.
  • Trained and mentored staff on customer service best practices and techniques.
  • Executed diverse haircuts and color treatments tailored to individual client preferences.
  • Assisted in training junior stylists on techniques and best practices for service delivery.
  • Maintained cleanliness and organization of workstation, contributing to salon efficiency.
  • Developed strong relationships with clients, resulting in repeat business and referrals.
  • Implemented upselling strategies for products, increasing overall sales within the salon environment.
  • Managed 2 stores and oversaw all aspects of daily operations.

Education

High School Diploma -

Pottstown Senior High School
Pottstown, PA

Skills

  • Positive attitude
  • Customer service
  • Teamwork and collaboration
  • Management experience

Timeline

Delivery Driver

GrubHub
01.2025 - Current

Manager

Super Cuts Salon
02.2008 - 08.2016

High School Diploma -

Pottstown Senior High School
Leslie McKlaine