Summary
Overview
Work History
Education
Skills
Timeline
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Letia Reigle

Lebanon

Summary

Dynamic service professional with a strong work ethic and exceptional customer service skills, learned most through Texas Roadhouse. Received multiple awards including Trainer of the year and Service Manager of the Month of 10 different stores. Successfully engaged guests to enhance satisfaction and resolved complaints efficiently. Proven ability in cash handling and inventory management, ensuring smooth operations and a welcoming atmosphere for all patrons.

Overview

8
8
years of professional experience

Work History

Server

Quentin Tavern
04.2024 - Current

Fostered a welcoming environment to improve client experiences.

Ensured service areas remained clean and organized to meet restaurant standards.

Thrived in high-pressure situations.

Ensured accurate and prompt delivery of food orders.

Service Manager

Texas Roadhouse
09.2017 - 03.2024
  • Engaged with customers to gather feedback and enhance service quality.
  • Supported team in troubleshooting and resolving service-related issues efficiently.
  • Assisted in managing daily service operations to ensure customer satisfaction.
  • Resolved customer complaints in professional and timely manner.
  • Hired, trained and supervised team of service staff members to meet business goals.

Education

Lebanon High School
Lebanon, PA
05.2014

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Memory retention
  • Safe food handling
  • Menu memorization
  • Inventory management
  • Task prioritization

Timeline

Server

Quentin Tavern
04.2024 - Current

Service Manager

Texas Roadhouse
09.2017 - 03.2024

Lebanon High School
Letia Reigle