LETICIA LINETTE
Reading
Summary
Dedicated professional skilled in medication management, crisis intervention, and team collaboration. Committed to developing personalized care plans that advocate for clients’ needs and enhance overall well-being.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Assistant Program Coordinator
Supportive Concepts
Reading
02.2021 - Current
- Oversight Supervisor of cla.Supervise and direct the work of Residential Specialist to include the following:Medical Appointments/medication management in conjuction with the Program Coordinator.Complete requirements to become a Medication Administration Observer.Monitor medications for refills and reconcile weekly medications with the PC upon delivery prior to the start of each week.Ensure staff administering medications have complete and are current in medication administration trainning.On call-rotation.Trainning-in conjuction with the PC monitor compliance list and inform staff of upcoming trainning needs.Conduct and observe medication practicums for employees.Mentor and provide ongoing feedback and indicate areas of improvements regarding job performance.Complete accurate and timely employee performance evaluations prior to the date.
Residential Specialist
Supportive Concepts
Reading
07.2019 - 01.2021
- Provided direct support to individuals with disabilities in daily activities.
- Developed and implemented personalized care plans for residents' needs.
- Facilitated community integration through organized social and recreational activities.
- Maintained accurate documentation of resident progress and incidents.
- Advocated for residents' rights and needs within the supportive housing framework.
- Ensured that all safety protocols were followed at all times.
- Provided crisis intervention services when necessary.
- Provided transportation assistance for appointments or recreational activities when needed.
- Maintained accurate records of client progress and provided updates to supervisors as needed.
- Assisted in transitioning individuals from residential settings into community-based programs.
- Participated in team meetings to review cases and develop strategies for addressing challenging behaviors.
- Encouraged positive behavior through modeling appropriate interactions with others.
- Spoke respectfully to residents, demonstrating how to properly behave and properly communicate.
- Supported clients in developing independent living skills such as budgeting, grocery shopping, cooking.
- Provided assistance with daily self-care, preparing meals, laundry, and other household chores.
- Observed strict security measures both in-home and when out in public to keep residents and staff members safe.
- Monitored client behavior throughout the day and documented any changes or incidents.
- Served as an advocate for clients by attending court hearings or speaking with outside agencies on their behalf.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Completed daily resident welfare checks and coordinated with facility staff to meet resident needs.
Laundry Attendant
Berk Heim
Leesport
02.2019 - 06.2019
- Operated laundry machines and equipment for efficient garment cleaning.
- Sorted, washed, and dried linens and uniforms according to care instructions.
- Monitored inventory levels of cleaning supplies and notified management as needed.
- Kept work area neat, clean and organized at all times.
- Cleaned the laundry room and equipment regularly according to safety standards.
CNA Trainning
Berk Heim
Leesport
11.2018 - 02.2019
- Provided direct patient care and assistance with daily living activities.
- Monitored vital signs and reported changes to nursing staff.
- Assisted with mobility and transportation of patients within the facility.
- Supported patients in personal hygiene tasks, including bathing and grooming.
- Maintained cleanliness and safety of patient environments and equipment.
- Documented patient information accurately in medical records systems.
- Communicated effectively with patients, families, and healthcare team members.
- Participated in training sessions to enhance caregiving skills and knowledge.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Answered patient call lights promptly and responded to requests appropriately.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Provided emotional support to family members during difficult times.
- Transported residents within the facility as needed.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Educated patients on self-care techniques that would help them maintain their independence.
Education
GED -
Salustio Clavell
Ponce,PR06-1994
Some College (No Degree) - CNA Trainning
Berk Heim
Leesport, PASkills
- Medication management
- Care plan development
- Crisis intervention
- Performance evaluation
- Staff training
- Community integration
- Documentation accuracy
- Health and safety compliance
- Advocacy skills
- Team collaboration
- Problem solving
- Effective communication
- Conflict resolution
- Time management
- Scheduling
- Problem-solving skills
- Clear written communication skills
- Scheduling coordination
- Clear verbal communication skills
- Volunteer management
- Team oversight
- Proactive mindset
Languages
English
Professional
Spanish
Professional
Certification
CPI BLUE CARD
Timeline
Assistant Program Coordinator
Supportive Concepts
02.2021 - Current
Residential Specialist
Supportive Concepts
07.2019 - 01.2021
Laundry Attendant
Berk Heim
02.2019 - 06.2019
CNA Trainning
Berk Heim
11.2018 - 02.2019
GED -
Salustio Clavell
Some College (No Degree) - CNA Trainning
Berk Heim