Dedicated and adaptable individual with a strong background in customer relations. Effective communicator with the ability to maintain positive guest experiences in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Rental Technician
Vail Resorts Inc
Fairfield, PA
01.2025 - 03.2026
Assisted customers with equipment selection and provided instruction on usage and safety protocols.
Monitored equipment condition and reported any issues to supervisors for timely resolution.
Collaborated with team members to improve rental processes, enhancing overall efficiency and customer satisfaction.
Responded quickly to customer inquiries, answering questions and offering insight into products.
Lifeguard
American Pool Enterprises Inc.
Taneytown, MD
07.2023 - 08.2025
Monitored swimming areas to ensure safety and compliance with regulations.
Administered first aid and emergency response as needed.
Provided friendly customer service to guests and addressed concerns.
Conducted routine inspections of facility, and water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
Housekeeper
Lorien Health Services
Taneytown, MD
10.2024 - 01.2025
Maintained cleanliness and sanitation by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.
Supported overall patient satisfaction by addressing their housekeeping concerns promptly and professionally.
Collaborated with healthcare staff to prioritize cleaning tasks based on patient care requirements.
Completed daily tasks efficiently while adapting to the changing needs of the facility during peak periods or emergencies.